Paralegal

Reliance Home Comfort • Toronto, ON

24d • Hybrid

About The Position

Find Your Limitless with Reliance. By joining Reliance as a Paralegal, you’ll become an important Team Member and will be provided with the tools you need to succeed. We have ambitious growth plans and are looking for Team Members who want to grow with us. At Reliance, we pride ourselves on the fact that we provide limitless opportunities for growth and we encourage it by rewarding our Team Members for their success in many ways. If you’re ready to find your limitless – join us!

Requirements

• Licensed and in good standing with the Law Society of Ontario (LSO).
• Minimum 2 years of experience as a paralegal, preferably in a corporate or consumer-focused legal environment.
• Trial experience is required.
• Strong understanding of Ontario’s consumer protection laws, and small claims procedures.
• Excellent communication, negotiation, and drafting skills.
• Proficiency in legal research tools and Microsoft Office Suite.

Nice To Haves

• Experience handling product-related claims, warranty disputes, or consumer complaints is preferred.
• Familiarity with regulatory bodies such as Consumer Protection Ontario is preferred.
• Knowledge of risk management and compliance frameworks in a corporate setting is preferred.

Responsibilities

• Manage and respond to consumer and subrogated complaints and small claims involving product liability or service-related disputes.
• Represent the company in Small Claims Court and Consumer Protection Ontario or other administrative bodies, where applicable.
• Draft legal documents including settlement agreements, demand letters, affidavits, and court forms.
• Conduct legal research as required on issued including consumer protection legislation and warranty obligations.
• Assist in internal investigations related to customer disputes and incidents.
• Maintain accurate and organized legal files and case tracking systems.
• Liaise with internal departments to gather facts and support legal strategies.
• Monitor and report on changes in Ontario’s Consumer Protection Act, Sale of Goods Act, and related legislation.
• Provide advice and guidance to legal clerks on claim management and resolutions.

Benefits

• The tools you need to succeed – including the tools for the job as well as training and development programs
• A successful and knowledgeable team to be part of and learn from
• Competitive base pay plus the ability to earn more tied to your success – the only limit is your potential
• A great benefits plan for you / your family
• Career paths so you can advance in the company

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed