Paralegal
About The Position
The Paralegal provides administrative, case management, and case preparation support for the Center for Immigration & Citizenship Legal Assistance (CICLA). The role assists with client intake, information gathering, document collection, file maintenance, immigration form preparation, case tracking, and client communications. Working under the supervision of DOJ Accredited Representatives, the Paralegal supports immigration legal services while complying with agency policies, ethical standards, and DOJ Recognition & Accreditation Program requirements. The Paralegal helps immigrant individuals and families access legal services by providing organized, compassionate, and culturally responsive support aligned with the mission and values of Catholic Charities.
Requirements
- High School Diploma or GED required.
- Bilingual English/Spanish.
- Proficiency in Microsoft Office Suite and case management databases required.
- Ability to maintain confidentiality and manage sensitive client information.
- Must be able to pass a comprehensive background check.
- Strong organizational skills and attention to detail, with the ability to manage multiple cases and deadlines simultaneously.
- Excellent interpersonal and communication skills and a commitment to exceptional client service.
- Ability to work effectively with diverse populations, including immigrants, refugees, and vulnerable communities.
- Ability to collaborate, maintain confidentiality, and exercise sound judgment.
- Knowledge of case management, records maintenance, and document preparation practices.
- Ability to work in a fast-paced environment while maintaining accuracy and professionalism.
- Commitment to Catholic Charities’ mission and to serving the community with dignity and respect.
Nice To Haves
- At least two years of experience in immigration legal services, legal support, case management, human services, or a related field; the posting labels this experience preferred.
- Experience preparing immigration applications and supporting documentation.
- Experience working with immigrant, refugee, and vulnerable populations.
- Associate Degree in Paralegal Studies, Legal Studies, Human Services, Social Services, or a related field.
- Paralegal Certificate.
- Equivalent combination of education, training, and experience may be considered.
Responsibilities
- Conduct client intake interviews and gather information for immigration matters.
- Assist clients in completing intake questionnaires and collecting required documentation.
- Communicate with clients regarding appointments, documentation requests, and authorized case updates.
- Schedule consultations, follow-up appointments, and client meetings.
- Prepare draft immigration forms, application packets, and supporting documentation for practitioner review.
- Draft correspondence, affidavits, declarations, cover letters, and other supporting documents.
- Organize and assemble filing packets and supporting evidence.
- Maintain accurate case notes and documentation in the agency’s case management system.
- Create, organize, and maintain electronic and physical client files.
- Monitor filing deadlines, biometrics appointments, interviews, Requests for Evidence (RFEs), and other case milestones.
- Track case progress and ensure timely follow-up on pending matters.
- Receive, review, and process incoming client correspondence and government notices.
- Refer matters requiring legal analysis, legal questions, eligibility determinations, requests for legal advice, and case strategy decisions to a DOJ Accredited Representative or other authorized practitioner.
- Assist with program reporting, outcome tracking, data collection, and grant reporting documentation.
- Support legal clinics, citizenship workshops, community outreach events, and educational activities.
- Maintain client confidentiality and comply with agency policies and ethical standards.
- Demonstrate cultural sensitivity and professionalism when interacting with clients, staff, volunteers, partners, and the public.
- Incorporate and promote Catholic Charities’ mission, vision, and values in daily work.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
