Paralegal- Van Nuys -Eviction Diversion Pilot Project

Neighborhood Legal Services of Los Angeles County • Los Angeles, CA

4d • $31 - $36 • Hybrid

About The Position

The Van Nuys Eviction Diversion Pilot Program (VN-EDPP) staff paralegal(s) will assist Neighborhood Legal Services of Los Angeles County (NLSLA) attorney mediators and Supervising Attorney in implementing and operating the VN-EDPP, a court-based initiative at the Van Nuys Los Angeles Superior Court designed to reduce eviction filings and prevent homelessness through mediation and rental assistance coordination.

Requirements

• Demonstrated ability to conduct community outreach, public engagement, and educational presentations to increase awareness of programs and services.
• Experience screening and assessing eligibility for clients or program participants in person, virtually, and by telephone.
• Strong organizational skills with the ability to schedule appointments, manage calendars, track deadlines, and maintain reminder systems.
• Proficiency in data entry, case management, and maintaining accurate records using case management databases and related software.
• Ability to support attorneys and professional staff with case-related activities, alternative dispute resolution services, and administrative case support.
• Experience providing client follow-up, gathering and reviewing supporting documentation, and assisting individuals with applications for services or benefits.
• Excellent verbal and written communication skills, with the ability to explain processes, provide guidance, and interact effectively with diverse populations.
• Strong clerical and administrative skills, including document management, recordkeeping, and case file maintenance.
• Ability to maintain confidentiality, exercise sound judgment, and uphold professional and ethical standards in all interactions.
• Bilingual interpretation and translation skills preferred, with the ability to provide language assistance in legal or service-oriented settings when qualified.
• Experience collaborating with community-based organizations, public agencies, and stakeholders to support service delivery and outreach initiatives.
• Demonstrated commitment to diversity, equity, inclusion, and culturally responsive practices.
• Knowledge of and ability to comply with organizational policies, grant requirements, program guidelines, and established procedures.
• Ability and willingness to travel to program offices, courts, and community locations throughout Los Angeles County as needed.
• Flexibility to manage multiple priorities and contribute to special projects, program implementation, and other duties as assigned.
• Working knowledge of Microsoft Outlook, Word and Excel, business communication platforms, and web-based case management platforms.
• Passion for NLSLA mission and demonstrated commitment to advocating for the legal rights of low-income individuals.
• Passion, empathy, and compassion for supporting people from different lived experiences.

Nice To Haves

• Experience working in legal services, court-based programs, housing assistance programs, or other community service environments.
• Familiarity with case management systems such as Forward, Legal Server, or similar databases.
• Experience working with low-income, limited-English proficient, or underserved communities.
• Ability to work effectively in a team-oriented environment while managing responsibilities independently.
• Demonstrated resilience, adaptability, and commitment to serving vulnerable populations with empathy and professionalism.
• Are bilingual in Spanish, due to the high number of Spanish-speaking residents in the community, or in any of the other Los Angeles threshold languages, which is highly valued in our community outreach efforts.

Responsibilities

• Assist in outreach efforts to let the community know about VN-EDPP services.
• Conduct VN-EDPP eligibility screenings in person and virtually or by telephone.
• Schedule litigants for appointments.
• Enter data into the VN-EDPP platform (Forward) accurately and in a timely manner.
• Assist attorneys with all aspects of providing alternative dispute resolution services.
• Provide follow-up assistance to litigants, including helping them gather the documentation necessary for a successful rental arrears’ application.
• Maintain detailed and accurate notes in VN-EDPP platform (Forward) and accurate timekeeping in NLSLA’s case management system (Legal Server).
• Effectively and efficiently communicate with VN-EDPP Litigants.
• Assist litigants to apply for services and if successful, rental arrears.
• Perform various clerical duties such as record-keeping, document copying, etc.
• Observe confidentiality and neutrality of VN-EDPP litigants.
• Maintain calendar and deadline reminder systems as needed.
• When qualified, provide interpretation and translation services to support attorneys and litigants.
• Work with community groups, conduct outreach, and provide community education presentations and materials.
• Work with a multi-cultural perspective of inclusion and diversity.
• Follow all organizational and grant compliance policies and procedures.
• Perform other duties as assigned that are reasonably related to the position and generally consistent with the level and classification of the position’s core responsibilities.

Benefits

• Competitive Compensation: $31.32–$35.71 per hour (equivalent to approximately $57,000–$65,000 annually based on a 35-hour work week), depending on experience.
• Generous Time Off: 18 paid holidays, 2 to 5 weeks of vacation depending on seniority, and 12 days of sick leave.
• Medical, dental, and vision insurance with a variety of plan options.
• Basic Life and AD&D Insurance, Long-Term Disability Insurance.
• 403(b) retirement plan and options for voluntary contributions.
• Monthly bilingual supplement for qualified employees.
• Technology reimbursement to help you stay connected and equipped to do your best work.

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed