Paralegal, Subpoena Team

FiservMilwaukee, WI
Onsite

About The Position

This role will be responsible for the intake and response preparation to third-party requests, such as Subpoenas and investigative demands directed at Fiserv related entities. It will include research on merchants, preparing and sending out responses, updating matter management database, recording, processing, monitoring and various requests, filings and orders we receive. This role will work directly with lead in-house and external counsel to professionally administer requests.

Requirements

  • 3+ years of experience in paralegal, legal operations, or legal analyst work supporting litigation, small claims matters, third-party requests, or similar legal processes
  • Experience reviewing legal documents, tracking deadlines, and coordinating responses to claims, subpoenas, or court-related matters
  • Experience using matter management systems, document repositories, and database tools for legal file management, tracking, and reporting
  • Experience preparing written correspondence, response letters, and legal support materials with accuracy and attention to detail
  • Bachelor's degree or higher in Legal Studies, Business, Criminal Justice, or related field, or equivalent combination of education, related experience and/or military experience
  • Must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Nice To Haves

  • Paralegal certificate or equivalent legal operations credential
  • Experience supporting litigation and third-party response matters involving consumer or individual accounts
  • Experience working with in-house counsel and external counsel on small claims, garnishments, subpoenas, powers of attorney, or guardianship matters
  • Experience in financial services, payments, or other regulated industries

Responsibilities

  • Primary focus will be on processing information and third-party requests including day to day responsibility for subpoenas, demands, information requests, data entry, correspondence and file management.
  • Interact with issuing parties and other teams to confirm and respond to status inquiries and escalations.
  • Cross team collaboration is critical, identify potential related matters and issues, business contacts and research tools, etc.
  • Integrate technical resources and use of system tools to assist team members with maintenance of information regarding, and management of, legal entities.
  • Use and maintain electronic case management tools and other databases.
  • Build and maintain electronic shared file rooms or other databases.
  • Additional responsibilities may include: program and file management, special projects, analyses, research and reports.

Benefits

  • Fuel Your Life program to support your physical, financial, social, and emotional well-being.
  • Paid holidays and generous time away policies.
  • No-cost mental health support through Employee Assistance Programs.
  • Living Proof program to recognize your peers’ extra effort with points redeemable for rewards.
  • Eight Employee Resource Groups to foster a collaborative culture and expand your network.
  • Unparalleled professional growth with training, development, and internal mobility opportunities.
  • Medical, dental, vision, life, and disability insurance options available from day one.
  • Retirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan.
  • Tuition assistance and reimbursement program.
  • Paid parental and military leave.
  • Free, secure, covered parking
  • Onsite fitness center with lockers and showers
  • Easy access to restaurants, shops, and entertainment, including 3rd Street Market Hall
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