Paralegal II

AAA-The Auto Club Group•Oakland, MI

5d•$31 - $38•Hybrid

About The Position

Under the direction and guidance of the organization’s attorneys, the Paralegal II performs intermediate to complex law-related tasks supporting legal matters. The role conducts legal research, investigates issues, and prepares legal documents for attorneys and contract administrators. It supports document discovery, including e-discovery, document management, litigation holds, and document production; assists with subpoena, demand-letter, legal-correspondence, and discovery responses; and manages day-to-day activities of litigation support vendors and outside counsel. The position tracks litigation dates and deadlines and coordinates witness interviews, deposition preparation, and depositions. The Paralegal II maintains litigation and pre-litigation case files and trackers, prepares status reports, supports internal compliance investigations, and manages regulatory filings. The role identifies risk and applies analytics and best practices to minimize company exposure. It collaborates with Office of General Counsel (OGC) support staff to develop workflows and deliver customer support, provides backup coverage, and supports Legal Tracker, service of process, and CT Assurance administration as needed. The position also improves OGC processes, maintains data and generates reports, prepares legal templates and correspondence, assists with presentations, responds to business-line customers, and handles special assignments. This is an intermediate-level role requiring research and analytical ability and an understanding of case management. The incumbent develops an understanding of departmental priorities and corporate disciplines, analyzes issues and existing solutions to develop practical approaches, escalates complex matters to senior staff, and assists lower-level staff when needed. The position is hybrid in Troy, Michigan. Training takes place in the office; after training, the schedule is three days working from home and two days in the office, subject to change based on business needs. The position is primarily remote and reports onsite approximately once every six weeks, as stated in the location details. Schedule: Monday through Friday, 8 a.m. to 5 p.m.

Requirements

Associate degree as a paralegal and three years of experience performing paralegal functions; or completion of an ABA-approved paralegal training program and three years of such experience; or five years of experience performing paralegal functions.
Ability to obtain and maintain ABA-approved paralegal certification, or equivalent, within the timeline designated by management.
Experience operating as a paralegal or in a position performing paralegal functions.
Experience researching and analyzing legal matters, case law, and regulations.
Experience preparing written legal documents, memoranda, pleadings, and correspondence.
Experience operating Microsoft suites and legal case-management systems.
Knowledge of principles, methods, and resources involved in legal research.
Knowledge of civil litigation procedure and federal and state judicial systems.
Ability to evaluate situations, facts, and issues and draw accurate conclusions.
Ability to organize, plan, and prioritize work; research legal files and compile data; and competently use a Windows-based PC and relevant software.
Ability to communicate effectively with others in a work environment and with the public.
Ability to research, analyze, and prepare written documents, correspondence, memoranda, and pleadings.
Regular and reliable attendance is essential.

Nice To Haves

Bachelor’s degree in Pre-Law or a related field.
Knowledge of regulatory matters, including principles for filing reports with regulatory agencies.
Knowledge of company procedures and departmental functions.
Knowledge of two or more of the following: insurance, contract and corporate law; real property transactions; trademark law; insurance products and services; banking and financial institutions law.

Responsibilities

Conduct legal research, investigate issues, and prepare legal documents in support of attorneys and contract administrators.
Support document discovery, including e-discovery, document management, litigation holds, and document production.
Assist counsel in coordinating responses to subpoenas, demand letters, legal correspondence, and discovery demands.
Manage daily activities of litigation support vendors and outside counsel.
Calendar dates and monitor litigation activity and deadlines.
Coordinate witness interviews, deposition preparation, and depositions.
Maintain comprehensive litigation and pre-litigation case files and trackers and prepare monthly and quarterly status reports.
Support and provide direction in internal investigations of compliance issues.
Manage compliance filings with regulatory agencies.
Identify risk and use analytics and best practices to minimize company exposure.
Collaborate with OGC support staff to design and deliver workflows in a shared-services environment and provide seamless customer support.
Provide backup coverage for OGC support staff as needed.
Support Legal Tracker, service of process, and CT Assurance administration as needed.
Design and implement practical processes to identify, evaluate, and implement OGC process-efficiency improvements.
Input and review data in spreadsheets, databases, and other departmental systems to update content and generate reports.
Generate and manage legal templates, prepare correspondence, and assist in creating presentations.
Interact directly with business-line customers to address support needs.
Handle special assignments when assigned.
Escalate complex matters to senior staff and assist lower-level staff when necessary.

Benefits

Medical plans with multiple coverage options, including HSA eligibility, and prescription drug coverage.
Dental and vision benefits.
Employee Assistance Program with confidential support services.
Company-paid basic life insurance and optional supplemental life insurance and dependent coverage.
Short-term and long-term disability coverage.
Optional critical illness, accident, and pet insurance.
401(k) plan with company matching contributions and an additional company contribution, subject to the stated eligibility and vesting terms.
Health Savings Account and Flexible Spending Account options.
Accrual-based paid time off, subject to eligibility and applicable terms.
Company-paid holidays, plus a mental health day, floating holidays, and a volunteer day for eligible full-time employees.
Paid leave programs, including parental, bereavement, jury duty, and military leave.
Tuition assistance of up to $5,250 annually, with 80% covered by ACG.
100% reimbursement for eligible professional certification programs.
Career development and advancement opportunities.
Complimentary AAA membership with roadside assistance and travel discounts.
Adoption assistance program.
Annual bonus potential based on performance.