Paragon Intake Clinician I - BioPlus Specialty Pharmacy

Elevance Health•Lake Mary, FL

1d•Hybrid

About The Position

BioPlus Specialty Pharmacy, a proud member of the Elevance Health family, is seeking a Paragon Intake Clinician I. This role is responsible for ensuring accurate and complete intake information, entering patient demographics into a computer database, and assisting in setting up home services for new referrals. The position emphasizes providing an elevated experience, affordability, and personalized support throughout the consumer's treatment journey through clinical expertise, digital capabilities, and broad access to specialty medications. The role requires associates to be in-office 1-2 days per week for collaboration, with flexibility for remote work. Alternate locations may be considered if candidates reside within a commuting distance from an office. Candidates not within a reasonable commuting distance will not be considered unless an accommodation is granted.

Requirements

Requires a HS diploma or equivalent.
Minimum of 2 years nursing experience in a clinical specialty involving infusion therapy, including patient assessment skills, venous access skills, and emergency patient care.
Requires a current, active, valid and unrestricted LPN/LVN, or RN license to practice as healthcare professional within scope of license in applicable state(s) or territory of the United States.

Nice To Haves

Minimum of 1 year previous specialized home health experience preferred.
Prior IV therapy/infusion experience preferred.
Certification as a Case Manager is preferred.
Bilingual preferred.
Strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.

Responsibilities

Obtains patient referral data as quickly as possible.
Documents initial referral information.
Notifies pharmacy and reimbursement managers of pending referral.
Enters new patient information into computer system completely and accurately.
Generates and tracks required forms – AOB, ABN.
Forwards all patient documentation to clinical staff in appropriate location and to reimbursement staff.
Communicates with patient/caregiver all applicable information regarding therapy and financial arrangements.
Assists in effective communication between the patient and the company, including documentation of suggestions, complaints, and requests.
May require extensive travel to worksite and other locations as necessary.