Pantry Coordinator

Aston Carter•New York, NY

2d•$20 - $21•Onsite

About The Position

The Workplace Experience Coordinator / Pantry Coordinator leads the day-to-day operations of an on-site pantry and workplace market while working hands-on alongside a team of three coordinators. This role combines direct service responsibilities such as stocking, organizing, and maintaining food and beverage areas with team oversight, task coordination, and performance management to ensure a clean, efficient, and welcoming environment for employees and guests.

Requirements

Prior food and beverage experience in a pantry, foodservice, or similar environment.
High School Diploma or GED.
Strong customer service mindset and professional presence when interacting with employees and guests.
Ability to lift up to 50 lbs safely and consistently.
Ability to stand, kneel, bend, and walk for extended periods of time during the workday.
Ability to perform repetitive tasks that require frequent lifting, carrying, pushing, and pulling objects up to 25 lbs.
Comfort working in a fast-paced, team-oriented environment while balancing individual responsibilities with oversight and coordination duties.
Ability to follow and apply health and safety regulations, including proper use of cleaning chemicals and equipment.
Strong organizational skills with attention to detail in stocking, inventory rotation, and cleanliness.
Effective communication skills to provide clear direction, respond to escalations, and interact with staff and guests.

Nice To Haves

Prior experience in a lead or role overseeing daily activities or team members.
Experience in workplace experience, office services, or soft services environments.
Demonstrated ability to coordinate schedules, assign tasks, and manage daily workflows for a small team.
Experience supporting special events or catering, including setup, service, and breakdown.
Ability to identify opportunities for process improvement and implement practical solutions.
Comfort using basic inventory tracking methods and reporting low stock levels to management.
Experience mentoring or coaching team members to improve performance and service quality.

Responsibilities

Maintain the cleanliness and organization of the pantry, market, and backstock areas to ensure a professional and inviting environment.
Stock and rotate pantry inventory, confirming that all items are fresh and within expiration dates.
Maintain full knowledge of the menu and product assortment to support accurate stocking and responsive service.
Order and receive pantry supplies, ensuring accurate delivery and proper storage.
Monitor inventory levels and promptly notify management when supplies are running low.
Set up and replenish self-serve food and beverage stations throughout the day.
Keep all pantry and market equipment clean, sanitized, and in good working order.
Monitor the pantry area to ensure full compliance with food safety and sanitation guidelines.
Provide exceptional customer service to employees and guests, responding to questions and requests in a professional manner.
Assist with special events and catering requests, including setup, replenishment, and breakdown as needed.
Oversee the daily operations of a three-person coordinator team, including delegating tasks and ensuring responsibilities are completed accurately and on time.
Serve as the first point of escalation for team questions or operational issues, resolving concerns when possible and elevating to management when necessary.
Provide formal supervision to employees by monitoring training, supporting development, and ensuring adherence to standards.
Coordinate and manage the team’s daily activities by establishing work schedules, assigning tasks, and cross-training staff.
Set and track staff and department deadlines, ensuring the team meets operational timelines and service expectations.
Mentor and coach team members to support performance, engagement, and continuous improvement.
Ensure support provided by the team is efficient, consistent, and aligned with workplace experience standards.
Suggest and contribute to process improvement efforts on a regular basis to enhance service quality and operational efficiency.
Participate directly in food preparation and cleaning duties while maintaining compliance with health and safety regulations, including proper use of cleaning chemicals and equipment.
Perform other related duties as needed to support overall workplace experience and pantry operations.