Palliative Oncology Nurse Navigator
About The Position
Thyme Care is a market-leading value-based oncology care enabler that partners with health plans, providers, and employers to deliver better outcomes and lower costs for people with cancer. Our model combines high-touch human support with technology and AI to connect caregivers, oncologists, health plans, and employers. We aim to make cancer care more human and reimagine what's possible, ensuring every person with cancer feels truly cared for. As a Thyme Care Palliative Care Nurse Navigator, you will be a vital clinical resource for members with serious illness and their care network. You will conduct conversations about goals and values, advance care planning, and palliative care via phone, email, and video. Under the guidance of the Nurse Team Lead, you will perform comprehensive symptom assessments, provide longitudinal support to members with serious illness, and facilitate end-of-life care discussions. You will actively engage with members, address clinical issues, and manage escalations.
Requirements
- Active, unrestricted compact Registered Nurse (RN) license.
- New York, Illinois and/or Michigan licensure preferred.
- Degree in Nursing (ADN or BSN) required; BSN preferred.
- At least 5 years of nursing experience.
- At least 3 years of experience in outpatient palliative care and/or home hospice taking care of oncology patients and their caregivers.
- OCN certification required at time of hire or a commitment to obtain within 2 years of hire at Thyme Care.
- Must be located within the lower 48 United States.
- Fluency in Spanish, both written and verbal, is preferred.
Nice To Haves
- Certified Hospice and Palliative Nurse (CHPN)
- Oncology-related certifications such as Oncology Certified Nurse (OCN), Advanced Oncology Certified Nurse (AOCN), Advanced Oncology Certified Nurse Specialist (AOCNS), or Certified Case Manager (CCM).
Responsibilities
- Conduct conversations about goals and values, advance care planning, and palliative care via phone, email, and video communication.
- Conduct comprehensive symptom assessments.
- Support members with serious illness longitudinally.
- Facilitate end-of-life care discussions, when appropriate.
- Actively engage with members, addressing clinical issues and efficiently managing any escalations that arise.
- Familiarize yourself with Thyme Care systems, tools, technology, and partners within the first three months.
- Collaborate closely with Nurse leaders and Medical Directors to ensure alignment with clinical protocols and best practices.
- Establish trusting relationships with members and their care network, prioritizing empathy and active listening in every interaction.
- Adhere to Care Team policies, procedures, and documentation standards.
- Support members with serious illness and at the end of life, coordinating care and providing clinical support as needed.
- Participate in case conferences to monitor member progress, provide updates, and collaborate on targeted support plans with the healthcare team.
- Foster strong partnerships with payers and providers to optimize care delivery and minimize readmissions.
- Collaborate with non-clinical Care Team members to address social determinants of health needs, such as food resources and transportation access.
- Be available for urgent clinical escalations and provide clinical consult support as required.
- Perform other projects and duties as assigned and as related to department business needs and objectives.
Benefits
- Compensation at $46.35/hour.
- Work up to 2 holidays per year, compensated at a 1x hourly rate and a 2.5x holiday rate.
- Culture of inclusion and diversity.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
