Palliative Care Manager

Intermountain Health

20d•$39 - $60•Onsite

About The Position

The Palliative Social Work Care Manager partners with inpatient Care Management and Palliative Care teams to support the psychosocial, emotional, and transitional care needs of patients with serious illness or approaching end of life. The role evaluates patients’ transition planning, mental health, substance use, and goals of care; coordinates care plans and community resources; provides behavioral health support and therapeutic interventions; and facilitates safe transitions to the community. The position collaborates with healthcare teams, insurers, and community providers, supports quality improvement and policy compliance, and facilitates goals-of-care discussions with patients, families, and teams. This full-time role is based at Intermountain Medical Center in Murray, Utah, with a Monday–Friday shift and 40 scheduled weekly hours. The hourly range is $39.16–$60.42, depending on experience. Benefits are available.

Requirements

Master of Social Work (MSW) from an accredited institution; degree verification is required.
Current state licensure, as applicable, obtained before or upon completion of required supervision hours (CSW/LCSW).
Basic computer proficiency, including familiarity with word processing and spreadsheet software.
Strong written and verbal communication skills.
Demonstrated ability to apply critical thinking skills.
For caregivers whose duties require home or community visits: current BLS certification, current driver’s license, current auto insurance, an acceptable driving record, and reliable transportation.

Nice To Haves

Case Management Certification.
Experience in clinical care management, social work, or working with third-party payers.
Understanding of care management principles and practices.
Understanding of health insurance products and related processes.
Understanding of coding, episode-of-care, and length-of-stay guidelines.
Ability to work independently, demonstrate self-motivation, maintain a positive attitude, and adapt to a rapidly changing environment.

Responsibilities

Evaluate patients for transition planning, mental health, substance use, and goals of care.
Develop and monitor care plans, addressing social determinants of health and connecting patients with community resources.
Use motivational interviewing and therapeutic techniques to promote mental health care, including women’s services, behavioral change, trauma-informed care, and substance use disorder support.
Provide brief individual, group, and family therapy, as well as psychosocial assessments.
Identify mental, emotional, and behavioral disorders and connect patients to services.
Train staff, educate patients, and advocate for patient rights and access to care by facilitating safe transitions to the community.
Collaborate with healthcare teams, insurers, and community providers to support quality care.
Lead improvement initiatives, track key metrics, and ensure adherence to policies.
Facilitate clinical goals-of-care discussions with patients, families, and care teams.