Paint Sales Supervisor

The Norfolk Companies•Boston, MA

7d•$26 - $30•Onsite

About The Position

The Paint Department Supervisor plays a key role in delivering an excellent customer experience and driving department success, leading a team, overseeing daily operations, and stepping in on the technical side (color matching, tinting) when it matters most. If you know your way around a paint department and want to lead a team, not just work in one, we'd love to meet you.

Requirements

Minimum 4-5 years' experience in a high-volume hardware retail environment
At least 3+ years of experience working with paint products, including tinting, mixing, and color matching
Prior experience leading, training, or supervising other associates
Self-motivated and available to work weekend hours
Ability to safely operate a forklift
Ability to lift 40+ lbs without assistance frequently

Nice To Haves

Prior experience owning department-level scheduling, inventory, or sales performance
Familiarity with merchandising strategies to drive product sales
Experience working cooperatively across multiple departments as a point of escalation

Responsibilities

Lead, coach, and schedule a team of Paint Sales associates
Oversee daily department operations, stocking levels, and merchandising
Handle escalated color-matching, tinting, or product issues
Assist customers with paint product selection and application questions
Ensure the department maintains a professional, welcoming, shopper-friendly environment
Monitor stock levels and coordinate reordering with the department manager
Represent Norfolk Hardware and Norfolk Kitchen & Bath with a professional image at all times