PAD CASE MANAGER

GREATER PHILADELPHIA URBAN AFFAIRS•Philadelphia, PA

6d•$45,000 - $50,000•Hybrid

About The Position

One Day at a Time (ODAAT) operates a Police Assisted Diversion (PAD) program for ROC North, covering Northwest Philadelphia. PAD is a program offered to individuals who are stopped for a variety of criminal offenses and social referrals. Eligible criminal offenses include; non-violent drug, prostitution and retail theft offenses within the designated districts and during program operating hours, 8am-11pm. The program works to divert individuals away from the criminal justice system and towards supportive, peer-based social services that are customized to the participants' needs. PAD is a collaboration between police officers, service providers and community residents that utilizes a health-centered approach to law enforcement. PAD at ODAAT works with engaged individuals to address issues such as access to basic needs, access to treatment services, appropriate medical care and the development and achievement of short and long-term goals. PAD services are voluntary, free to the individual and may continue for as long as the participant decides to remain engaged in program services. The PAD team collaborates with the individual to provide a comprehensive service plan for the individual geared to reduce the risk of criminal activity. The PAD team approaches each individual with a holistic and community approach that utilizes a variety of tools including assessments/evaluations, intake procedures and coaching/case management.

Requirements

Possess ability to understand various policing and community operations and procedures
Able to maintain a professional, customer service-oriented attitude at all times with strong interpersonal skills
Ability to meet face-to-face with individuals of diverse backgrounds and disabilities, including physical, mental, substance abuse, HIV/AIDS, etc.
Proficient with Microsoft Office software, including Excel and Outlook
Demonstrated written and verbal communication skills including typing and writing
Must have the ability to work independently and as a team member
Must take initiative and ability to problem solve
Ability to learn and apply written policies and procedures related to work
Able to set and observe appropriate boundaries with clients
Possess well-developed decision-making skills and attention to detail
Able to multitask and remain calm in demanding and unpredictable situations
Possess excellent time management skills and the ability to work with minimum supervision
Ability to transport individuals as needed, and travel to various sites and locations
Able to meet a flexible work schedule including holidays, evenings and weekends
Available on-call for emergencies by telephone and/or cell phone
Performs any other duties assigned
Valid Driver’s License required

Nice To Haves

Bachelor/ Associate Degree in Social Work or related field, preferred
1+ years of prior outreach and community work experience in the field and/or related field preferred
Bilingual is a plus

Responsibilities

Coordinate the intake process for individuals, both police and social diversions
Perform a variety of outreach services and efforts
Conduct case management duties which include and are not limited to, goal setting, needs assessment, linkage to care and resources
Complete progress notes in DAP format and maintain a participant file for auditing to ensure compliance
Assists with program planning, implementation and evaluation of activities
Participates in community outreach and public relations activities to enhance network of resources
Work cooperatively and collaboratively with Philadelphia police to serve the needs of the community and participants
Assist with public, media and internet outreach with other staff and program volunteers to support intake into the programs and attendance at sponsored events
Assist with planning and supporting outreach events
May facilitate/co-facilitate support groups
Attend all mandated training activities
Provide programming under the Harm/Risk reduction and Trauma-informed service spectrum and ODAAT services to high-risk individuals
Ability to organize time and prioritize assignments
Ability to work flexible hours
Actively support executives with client and partner collaboration
Ensures compliance with related federal, state and local regulations, as well as ODAAT/UAC and county policies and procedures
Adhere to all company policies related to the Driver’s Standard Operating Procedures
Other duties as assigned