PACS Support Technician - Imaging

University of Arkansas•Little Rock, AR

3d•Onsite

About The Position

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans. UAMS offers amazing benefits and perks (available for benefits eligible positions only): Health: Medical, Dental and Vision plans available for qualifying staff and family Holiday, Vacation and Sick Leave Education discount for staff and dependents (undergraduate only) Retirement: Up to 10% matched contribution from UAMS Basic Life Insurance up to $50,000 Career Training and Educational Opportunities Merchant Discounts Concierge prescription delivery on the main campus when using UAMS pharmacy A PACS (Picture Archiving and Communication System) Support Technician is responsible for the day-to-day operation, maintenance, and support of medical imaging systems used in hospitals, radiology departments, and diagnostic centers. This role ensures that clinicians and radiologists can reliably capture, store, view, and transmit medical images (e.g., X-ray, CT, MRI, ultrasound).

Requirements

High School plus 4 years of experience or a Bachelor’s degree
Proof of legal authority to work in the United States on the first day of employment.

Responsibilities

Administers, maintains, and supports the Picture Archiving and Communication System (PACS) and related medical imaging applications to ensure system reliability, performance, and availability.
Troubleshoots and resolved hardware, software, network, image transmission, and system integration issues affecting imaging workflows and end users.
Manages user accounts, access permissions, system configurations, image archiving, data integrity, backups, and system upgrades while ensuring compliance with healthcare privacy and security requirements.
Provides technical support, user training, onboarding assistance, and workflow guidance to radiologists, technologists, clinicians, and other staff; documents issues, resolutions, and system changes.
Perform other duties as assigned.