PACS Engineer

Wellstar Health System

1d • Onsite

About The Position

The PACS Engineer within the Wellstar IT department is responsible for strategic planning, organization, and day-to-day technical aspects of the Wellstar PACS environment. This position requires extensive knowledge and advanced PACS expertise to support and promote the delivery of safe, reliable, and high-quality clinical technologies. This role requires in-depth knowledge of how Wellstar's PACS environment works and how it interacts with other applications to support clinicians' workflows in all areas where PACS is utilized. This position plays a key part in ensuring the stability and performance of the PACS environment and collaborates with clinical and technical teams to align PACS functionality with clinical operations and organizational goals.

Requirements

• Bachelors Information Technology or Bachelors Computer Applications or Bachelors Biomedical Engineering
• All certifications are required upon hire unless otherwise stated.
• CIIP (Certified Imaging Informatics Professional) within 90 Days Required or PARCA (PACS Administrators Registry and Certification Association) within 90 Days Required

Nice To Haves

• Advanced, hands-on experience administering, configuring, and supporting Sectra PACS / enterprise imaging
• Hands-on experience with PACS solutions, with demonstrated Sectra proficiency (experience with additional platforms such as GE, Philips, Agfa, or Fujifilm is a plus)
• Sectra certification or completion of Sectra administrator / engineer training

Responsibilities

• Design, implement, and optimize scalable PACS architectures that integrate with enterprise IT environments, including cloud-based and hybrid solutions.
• Ensure the PACS infrastructure is designed for high availability and fault tolerance to support hospital operations 24/7.
• Facilitate seamless integration with EHR, RIS, AI-driven diagnostic tools, and reporting systems using standardized protocols such as HL7 and DICOM.
• Enhance clinician workflows by designing user-centric PACS solutions that reduce inefficiencies and minimize image retrieval and load times.
• Develop strategies for load balancing, caching, and indexing to improve image retrieval speed and system responsiveness.
• Maintain in-depth knowledge of all applications and infrastructure supporting medical imaging, including networks, firewalls, and backend systems.
• Manage the lifecycle of PACS applications, ensuring efficient operation, preemptively resolving issues, and maintaining availability to support clinical operations.
• Monitor application performance, troubleshoot issues, and coordinate with technical teams to implement solutions.
• Ensure compliance with healthcare regulations and organizational policies.
• Oversee proper functioning of DICOM modalities, image routing, and data storage solutions.
• Support HL7 messaging for efficient data exchange across systems.
• Collaborate with IT infrastructure teams, clinical application teams, PACS administrators, and other key stakeholders to maintain a healthy PACS environment that aligns with and supports clinical and operational objectives.
• Work closely with application vendors, maintain regular communication, understand their future direction, and communicate Wellstar's needs.
• Works closely with the Manager of IT PACs imaging to ensure alignment and objectives are met.
• Share technical knowledge with other PACS team members and maintain detailed documentation of applications and configurations.
• Create and maintain playbooks for service desk use and outage scenarios.
• Identify and assess risks related to PACS performance, project delivery, and resource allocation.
• Develop and implement mitigation strategies to ensure PACS continuity.
• Develop and maintain contingency plans for PACS applications to handle unexpected issues or emergencies.
• Collaborate with Information Security to ensure all assets in the PACS environment are fully patched and comply with Wellstar security policies.
• Be curious and enhance your knowledge through technical training as well as soft skills
• Develop skills in enhancing usability of technical systems
• Stay informed on emerging trends, technologies and best practices in healthcare IT.
• Contribute to a culture of continuous learning by actively participating in training and development opportunities.
• Provide tier-2 and 3 technical support to PACS Analyst and IT staff for PACS-related issues.
• Troubleshoot and resolve hardware, software, and network problems, escalating to vendors when necessary.
• Perform root cause analysis for system errors and implement corrective actions.
• Assist in maintaining audit trails and system logs for regulatory reporting and incident investigation.
• Define and monitor Key Performance Indicators (KPIs) for application performance.
• Prepare and present regular reports on application usage, performance metrics, to leadership and stakeholders.
• Utilize data to identify trends, optimize application performance, and drive continuous improvement initiatives.
• Performs other duties as assigned
• Complies with all Wellstar Health System policies, standards of work, and code of conduct.

Benefits

• Connect with the most integrated health system in Georgia, and start a future that gives you more.
• Nationally ranked and locally recognized for our high-quality care and inclusive culture, Wellstar is one of Georgia’s largest and most integrated healthcare systems.
• Every day, 24,000+ of us work together to provide personalized care for patients at every age and stage of life – and our team members are the foundation of that care.
• Featured on the FORTUNE “100 Best Companies to Work For” list and Seramount 100 Best Companies list, we not only provide top-notch care for our patients, but also foster the culture of Wellstar as a Great Place to Work.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior