Packing Operator Specialist

the LEGO Group • Richmond, VA

1d

About The Position

The Packing Operator Specialist works within the Final Pack team, collaborating to meet the needs of Planning, Shipping, and Warehouse while maintaining or improving efficiency, product quality, and safety. The role supports line leaders with changeovers, quality inspections, machine cleaning, proactive identification of safety and quality issues, and timely escalation of issues to line leaders or production team leads.

The position operates one or more pieces of production equipment and supports production-line activities, including moving raw materials. The operator is responsible for operating, changing over, and making fine adjustments to semiautomatic production-line equipment—specifically a Box Former, Box Closer, and/or Case Packer—according to standard operating procedures. The role also includes troubleshooting, keeping equipment and the work area clean and in good condition, supporting maintenance and improvement activities, meeting standard hourly production results, and maintaining reliable attendance. The role requires working a 2-2-3 pattern and overtime when requested.

Requirements

• Technical education in Mechanics.
• 1–2 years of experience as a machine operator, preferably with equipment similar to box former, box closer, and case packer machines and with high-speed production lines.
• Good verbal and written communication skills with peers and leaders.
• Good math skills, including reading a tape measure, understanding fractions and decimals, and converting between them.
• Analytical reasoning and problem-solving skills.
• Experience using computers in a manufacturing setting, including Easy HMI, electronic settings, and resolving faults or alarms.
• Experience with minor mechanical repairs, such as clearing jams, using tools, and making basic equipment adjustments.
• Experience conducting preventive maintenance, including inspecting and maintaining equipment and detecting and correcting issues before they occur.
• Ability to lift, pull, or push 50 pounds for up to 50% of the shift.
• Ability to stand, walk, bend, and twist for prolonged periods of up to 12 hours per day, as needed by the production area.
• Maintenance experience.

Nice To Haves

• Experience with cardboard processing machinery.
• Experience with Syntegon box former, box closer, or case packer machines.

Responsibilities

• Provide proactive support and demonstrate leadership in safety and quality in the work area.
• Comply with applicable safety legal requirements and internal and external standards.
• Keep machines and the work area clean and in good condition before, during, and after the shift.
• Operate, change over, and make fine adjustments to semiautomatic production-line equipment, including a Box Former, Box Closer, and/or Case Packer, following standard operating procedures.
• Troubleshoot and resolve issues in a timely manner.
• Follow quality standards to ensure products from the Box Former, Box Closer, and/or Case Packer meet quality expectations.
• Help maintain continuous line flow and prevent unexpected downtime, working with maintenance, engineering, and other support areas as needed.
• Meet standard hourly production results.
• Support line activities including Autonomous Maintenance, 5S, quality checks, and Line Release Audits.
• Propose improvements to production processes related to safety, quality, and operations.
• Maintain excellent communication and collaboration with peers in line with LEGO values.
• Maintain regular, reliable, and predictable attendance; work the 2-2-3 pattern and overtime when requested.

Benefits

• Enhanced paid Family Care Leave options.
• Life and disability insurance coverage for all colleagues.
• Access to the Headspace App and wellbeing initiatives and programs.
• Colleague discount available from day one.
• Bonus scheme when goals are reached, if eligible.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed