Packaging QA Associate

Cencora • Columbus, OH

3d

About The Position

This role supports Cencora’s U.S. distribution services, operating through its AmerisourceBergen business. The Packaging QA Associate provides direction and guidance to daily quality assurance and production activities, ensuring packaging operations and documentation meet applicable requirements. The role also partners with Sampling, Label and Documentation, Production, and Warehouse teams to resolve issues and improve processes.

Requirements

• High school diploma or GED.
• Ability to read and understand English-language documents, product labels, and instructions.
• Good written skills for accurately completing production-run compliance documentation.
• In-depth knowledge of the function and basic problem-solving capabilities for troubleshooting production issues.
• Basic mathematical skills.
• Strong interpersonal skills and ability to develop and maintain cooperative working relationships.
• Strong organizational skills and attention to detail.
• Good judgment in carrying out detailed instructions.
• Ability to work independently and handle a variety of tasks simultaneously.
• Good verbal and written communication skills.
• Computer literacy, including ERP systems, Microsoft Office (Outlook, Word, and Excel), and computer-based training.
• Ability to lift up to 50 pounds with assistance.
• Ability to deal with stressful situations as they arise.

Responsibilities

• Audit production batch records throughout the packaging process for accuracy and compliance, including conducting the final audit before submission to Product Release.
• Perform serialization activities, including sending print, releasing, suspending, and cloning work orders to support production needs.
• Verify and correct non-controlled product and packaging component discrepancies in applicable systems.
• Ensure applicable deviations and supporting documentation are included in the batch record.
• Perform quality in-process checks as needed.
• Perform Specific Gravity testing and TOC analysis.
• Perform Cleaning Validation swabbing at the request of the Stability department.
• Create, review, and update work instructions (WIs) and standard operating procedures (SOPs) applicable to daily activities.
• Escalate production non-conformance issues to management; lead root cause analysis of quality incidents, participate in investigation discussions, and draft Unplanned Deviations for management review.
• Participate in technical, compliance, and other training required of the quality team.
• Partner with supporting areas to resolve issues and improve processes, participating in continuous improvement activities to increase efficiency and team member engagement in production.
• Participate on the site internal audit team representing QA Production.
• Adhere to cGMP and safety regulations and follow SOPs.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision care.
• Support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave.
• Training programs, professional development resources, and mentorship opportunities.
• Employee resource groups and volunteer activities.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED