Package Handler

Planned Companies•Hoboken, NJ
•Onsite

About The Position

The Package Handler manages the receipt, storage, and delivery of packages and mail for a high-end residential condominium community. The role supports seamless package operations and excellent customer service for residents. The schedule is Tuesday through Saturday, 12 p.m. to 8 p.m., in Jersey City, New Jersey. The pay rate is $20.52. Responsibilities include logging deliveries in the property management system, notifying residents of incoming items, securely organizing packages, and delivering them to residents or assisting with pickup. The Package Handler maintains package-area security and organization, handles resident requests, coordinates with building staff and delivery services, and supports concierge duties. The role also requires maintaining transaction records, reporting discrepancies, following security procedures, and helping create a welcoming environment for residents.

Requirements

  • High school diploma or equivalent.
  • Strong organizational and time management skills.
  • Ability to lift and move packages weighing up to 50 pounds.
  • Familiarity with package tracking systems and basic computer skills.
  • Excellent communication and interpersonal skills.
  • Attention to detail and ability to work independently.
  • Positive, service-oriented attitude and commitment to resident satisfaction.

Nice To Haves

  • Prior experience in package handling, concierge, or customer service.

Responsibilities

  • Receive and log packages, mail, and other deliveries in the property management system.
  • Notify residents of incoming packages and facilitate timely, accurate delivery.
  • Store packages securely in designated areas and keep them organized for retrieval.
  • Deliver packages to residents’ units or assist residents with pickup.
  • Keep the package room or storage area neat, organized, and secure.
  • Handle resident requests such as scheduling deliveries, sending packages, or coordinating with delivery services.
  • Assist with concierge duties, including answering questions and providing information to residents.
  • Maintain delivery transaction records and report discrepancies or issues to the management team.
  • Coordinate bulk deliveries and large items with building staff and external delivery services.
  • Follow security procedures to ensure packages are handled and delivered safely.
  • Support the concierge team in creating a welcoming, service-focused environment for residents.

Benefits

  • Eligible full-time employees working 30 or more hours per week may receive medical, dental, vision, and other ancillary benefits.
  • All employees, full-time and part-time, may participate in the company 401(k) with an employer match.
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