Pacific SW Regional Fire Service Manager

Johnson Controls•Irving, TX

2d•$139,000 - $185,000•Remote

About The Position

The Regional Fire Service Manager mentors and empowers local Operations managers to lead their teams, resulting in profitable and efficient project execution and exceptional customer service. In this position, you will collaborate with the region, business, and enterprise leadership to ensure predictable and high-quality standards of service that distinctly set Johnson Controls apart from the competition.

Requirements

Specific domain experience – 7+ years in leading a business effectively.
Bachelor's degree or equivalent experience.
5+ years of inclusive people leadership experience.
Excellent communication and interpersonal skills, both written and verbal.
Strong time management abilities, with a knack for prioritizing tasks based on their financial impact on overall business goals.
Prioritizes essential activities to achieve targets and plans using actionable metrics, ensuring strategic initiatives are adopted to spur growth.

Nice To Haves

Experience with contracting, and a comprehensive understanding of S&OP, construction legalities, procurement, functional support structures, and change management.
Influences managers and front-line operations workforce by exemplifying trust, support, and a high say/do ratio.
Deep understanding of service impacts on P&L.
Proficient in fostering and maintaining customer satisfaction while acknowledging diverse needs.
Expertise in building and leading high-performing teams that value collaboration.
Capable of executing and continuously improving established processes.
Proven track record of success in a matrixed organization, effectively managing conflict resolution and change management to achieve win-win results.

Responsibilities

Establish the standard for professionalism within the operations team and nurture a high-performing culture that promotes inclusivity and diversity.
Inspire and support a team that will assist in meeting the needs of our customers while recognizing their diverse backgrounds and expectations.
Drive customer excellence while fostering a culture of employee engagement that is safe, collaborative, and adaptable to change.
Understand the business environment within your designated geographic area of responsibility and targeted markets, including legislation and competitors.
Assist in developing strategies and drive growth initiatives to deliver operations excellence.
Ensure that local market size and capacity requirements are comprehensively understood, and that staffing activities are planned to appropriately cover accounts/markets, considering current sales performance and affordability in collaboration with Regional Leadership.