PACE HIMS Manager

Valir Health•Oklahoma City, OK

3d•Hybrid

About The Position

Valir PACE provides integrated medical and social services to our most vulnerable seniors, helping to unlock their full potential. We are looking for team members who are energized by working in diverse teams toward our shared purpose. Those eager to drive groundbreaking innovation, and who will interact with those we serve and those who serve them in a spirit of understanding and compassion.

Requirements

Strong working knowledge of Electronic Medical Record systems and HIM operations.
Demonstrated ability to lead, train, and develop staff.
Proficient in MS Office Suite (Outlook, Word, Excel); able to learn additional software used by PACE and Hospice programs.
Excellent verbal and written communication skills.
Excellent customer service and interpersonal skills; able to communicate effectively with professional staff, direct care staff, consultants, visitors, and outside agencies.
Strong organizational skills with the ability to establish priorities and maintain the organization of all records.
Sound analytical and problem-solving skills, particularly related to compliance and quality issues.
Ability to function effectively in a high-paced, deadline-driven environment.
Working knowledge of program policies and procedures, with the ability to apply that knowledge to department operations.
High degree of discretion and sound judgment in maintaining confidentiality of information.
Demonstrates honesty and integrity in the care and use of program property and information.
Bachelor's degree preferred; Associate degree or High School Diploma/equivalent considered with relevant experience.
RHIA or RHIT credential preferred.
Minimum five years of experience in Health Information Management or medical records, including prior lead or supervisory experience preferred.
Persons who have been found guilty by a court of law of abusing, neglecting, or mistreating individuals in a healthcare-related setting are ineligible for employment in this position.

Responsibilities

Directs and oversees all HIM functions related to the Electronic Medical Record, including confidentiality, security, accuracy, quality reporting, and required system changes.
Supervises, schedules, and develops HIM Coordinators and other HIM staff; conducts performance evaluations and manages day-to-day workflow of the department.
Serves as the organization's lead Power-User for the EMR; oversees training of PACE on EMR functionality and leads onboarding of new PACE staff on documentation requirements.
Establishes and monitors quality improvement processes to ensure the accuracy, completeness, and timeliness of health information.
Oversees all release of information requests, ensuring documentation is provided accurately, timely, and in full compliance with HIPAA and applicable state and federal regulations.
Manages intake and filing of health information generated by the Interdisciplinary Team (IDT) and received from outside sources, including labs, consultations, and home care notes.
Develops, implements, and maintains HIM department policies and procedures, and ensures ongoing compliance with CMS, state licensing, and accreditation requirements.
Generates and reviews reports for internal management and external vendors/regulators, and monitors key HIM metrics.
Leads internal audits of medical records and coordinates corrective action plans as needed.
Serves as a resource and escalation point for complex HIM, coding, or documentation questions across programs.
Partners with IT and vendors on EMR upgrades, system changes, and issue resolution.
Manages all things with the EMR and escalates changes to the EMR Committee.
Engages with all staff in a collaborative, professional manner and models Valir's service standards.
Other duties as assigned.