PAC (Power, Automation & Controls) Technician

Chick-fil-A Supply LLC • Erlanger, KY

2d

About The Position

The PAC (Power, Automation & Controls) Technician is a technical subject-matter expert responsible for inventory movement and maintenance, data management, statistical analysis of equipment performance, robotic troubleshooting, PLC program troubleshooting, component programming, instrumentation troubleshooting, and assisting operations with systemic moves within a distribution warehouse. The role primarily works in a control room, with training to assist in hands-on situations as needed. Tasks involving the Warehouse Execution System and Warehouse Control System are mission-critical to daily business operations.

The technician manages warehouse systems events through a Warehouse Management System (WMS) or Warehouse Execution System (WES), produces weekly-to-monthly equipment performance reports for the Power Automation and Controls Engineering Manager, and handles or escalates system events and outages. The role also supports warehouse inventory for cold storage operations, disaster recovery coordination, and cleaning, inspection, lubrication, autonomous maintenance, and preventive maintenance of automation equipment. Work may involve low-voltage environments requiring Arc Flash PPE; electrical environments will not exceed 480VAC three-phase.

Requirements

• At least 3 years of experience.
• High school diploma or GED.
• Ability to learn in a dynamic, complex environment.
• Ability to communicate insights and collaborate across teams and organizations.
• Physical ability to work on and around industrial equipment, including frequent stair climbing and work in confined spaces and elevated positions.
• Excellent interpersonal, analytical, organizational, and problem-solving skills.
• Ability to work rotating shifts and potentially evening shifts only.
• Ability to stand on concrete floors for extended periods.
• Proficiency in English reading, writing, and speaking to follow verbal instructions safely, complete documentation and paperwork, and interpret company communications.
• Ability to run statistical reports on platforms such as Excel.
• Proficiency with the Microsoft Software Suite.
• Ability to troubleshoot and eliminate losses by analyzing ladder-logic or structured-text code and improve it through a structured change-management process.
• Beginner-to-intermediate experience programming ladder logic, function block, and structured text in Rockwell platforms.
• Beginner-to-intermediate experience developing HMI screens in FTView Machine Edition and Site Edition.
• Ability to interpret and analyze single-line diagrams, P&IDs, and equipment electrical prints.
• Ability to work in environments requiring Arc Flash PPE for low-voltage work; environments do not exceed 480VAC three-phase.

Nice To Haves

• Associate degree from a technical college focused on Electrical Power and Controls, Automation Technician, Industrial Systems, Robotics and Industrial Controls Technology, or Computer Science.
• Bachelor of Science in Electrical, Mechanical, or Industrial and Systems Engineering.
• Demonstrated experience in an industrial, manufacturing, or distribution environment.
• Beginner-to-intermediate understanding of circuit design, derating, and hardware integration.
• Understanding of single-phase and three-phase electrical circuits.
• Logistics and supply-chain industry experience in a warehouse environment.
• Experience with a Warehouse Management System, ideally Manhattan.
• Experience with a Warehouse Execution System or Warehouse Control System.
• Programming knowledge or experience with Python, LabVIEW, Java, C#, MATLAB, or similar tools.

Responsibilities

• Troubleshoot difficult technical problems, eliminate losses, and implement solutions.
• Manage and coordinate warehouse system events through WMS or WES.
• Run weekly-to-monthly equipment performance reports and deliver them to the Power Automation and Controls Engineering Manager.
• Handle level 1 WMS/WES events and outages, escalating them through the appropriate channels.
• Handle level 1 to 2 events and outages involving robotic equipment, PLC controls, HMI visualization, instrumentation, and motion-drive equipment.
• Troubleshoot PLC application code in ladder logic, function block, or structured text.
• Troubleshoot visualization screens, including HMIs and thin clients, using tools such as FTView Studio and Ignition.
• Move compliant and non-compliant product in a systematic and controlled fashion.
• Serve as the primary Warehouse Inventory contact for cold storage operations, including cycle counts, recalls, and inventory reconciliation.
• Coordinate disaster recovery processes and methods with the operations team.
• Perform cleaning, inspection, lubrication, autonomous maintenance, and preventive maintenance tasks on automation equipment.
• Develop root cause analyses and drive work in a systematic, structured manner.
• Collaborate with cross-disciplinary teams to reduce losses and improve performance.
• Assist operations with systemic moves and hands-on work as needed.
• Troubleshoot and improve code through a structured change-management process.
• Run statistical reports using platforms such as Excel and interpret equipment performance data.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED