PAC Float

Baptist Health Deaconess Madisonville•Madisonville, KY

About The Position

This role involves a variety of administrative and patient-facing duties to ensure smooth operations within the medical facility. Key responsibilities include managing patient interactions, scheduling, registration, insurance processing, and maintaining patient data confidentiality. The position also entails coordinating patient flow, handling inquiries, managing billing, and potentially training support staff.

Requirements

Proficiency in patient registration and scheduling
Experience with patient insurance verification and processing
Knowledge of HIPAA regulations for patient data protection
Skills in patient communication and issue resolution
Ability to coordinate with medical staff and manage patient flow
Experience with patient billing and payment handling
Capability to train and oversee support staff

Responsibilities

Welcoming and assisting patients in person or over the phone
Scheduling and confirming patient appointments
Handling patient registration by obtaining, verifying, and updating necessary information
Collecting and processing patient insurance details
Coordinating with medical staff to ensure proper patient flow
Resolving patient issues and answering inquiries about services and procedures
Ensuring that all patient data is protected and confidential, in accordance with HIPAA regulations
Coordinating patient admission and discharge procedures
Training and overseeing support staff on administrative procedures and software
Handling patient billing and payment processes