P2P Analyst (SAP)

Recrute Action • Montreal, QC

11d • Hybrid

About The Position

Dynamic opportunity in the mining sector for a P2P and accounts payable specialist to enhance end-user experience within a global environment. Based in Montréal with a hybrid setup, this role leverages SAP, ServiceNow, and stakeholder collaboration to optimize processes and service delivery across regions.

Requirements

• Degree in accounting, finance, or a related field.
• 2-4 years of experience in accounts payable, including invoice processing, payments, and reconciliations.
• Experience working with SAP and ticketing systems such as ServiceNow.
• Background in customer experience or end-user support roles.
• Strong communication, stakeholder management, and problem-solving skills.
• Bilingual in English and French to support internal stakeholders and vendors across Canada, ensuring effective communication, accurate issue resolution, and consistent service delivery.
• Ability to work in a fast-paced environment with tight deadlines.
• Continuous improvement mindset with the ability to recommend solutions.
• Strong analytical skills and structured approach to work.
• Proficiency in Microsoft Office tools.
• Ability to collaborate across global teams and adapt to different time zones.

Nice To Haves

• Relevant certifications in finance or ERP systems are considered an asset.
• Spanish language skills are considered a bonus.

Responsibilities

• Process accounts payable inquiries through a ticketing platform while meeting established service level agreements.
• Handle invoice processing and posting activities within SAP.
• Ensure compliance with all accounts payable policies and procedures.
• Manage vendor-related inquiries, expense reports, and payment requests.
• Communicate effectively with end users to maintain high levels of customer satisfaction.
• Conduct root cause analysis on issues and propose sustainable process improvements.
• Collaborate with cross-functional teams to enhance end-to-end P2P processes.
• Manage escalations and resolve issues efficiently while minimizing impact.
• Track performance metrics and contribute to continuous improvement initiatives.
• Respond to inbound inquiries via helpdesk and ensure timely and accurate resolution.
• Act as a primary point of contact for all P2P-related queries.

Benefits

• Salaried: $38-40 per hour.
• Incorporated Business Rate: $40-44 per hour.
• 12-month contract.
• Full-time position: 40 hours per week.
• On-site presence required a minimum of 4 days per week.
• Flexibility to support multiple time zones.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level