P2 SRE and Platform Engineer - Sana Search (US Federal)

Workday•Pleasanton, CA
•$92,400 - $165,200•Hybrid

About The Position

Workday is seeking a DevOps and Platform Engineer (P2) with at least two years of professional experience to support the Sana Search Team’s cloud-native search products. The role focuses on day-to-day platform health, automation, and deployments, working alongside senior engineers and application teams to move code reliably from commit to production. The engineer will assist with provisioning AWS infrastructure using Infrastructure as Code, maintaining Docker images and Kubernetes deployment configurations, automating operational tasks, and supporting CI/CD pipelines and deployments. The role also contributes to monitoring and alerting, production incident triage and root-cause analysis, documentation, and collaboration with application developers. Participation in an on-call rotation is required. This role supports one or more U.S. Federal Government contracts. Federal security requirements require all personnel working on these contracts to be United States citizens, naturalized or native. Workday’s flexible-work approach combines in-person and remote work, with at least 50% of time each quarter spent in an office or in the field, depending on the role.

Requirements

  • Must be a United States citizen, naturalized or native, to meet federal contract requirements.
  • At least 2 years of professional experience in DevOps, Site Reliability Engineering, or Software Engineering.
  • Hands-on experience with core AWS services, including EC2, S3, IAM, and CloudWatch.
  • Solid proficiency with Linux administration.
  • Practical experience working with Docker and Kubernetes environments.
  • Familiarity with Infrastructure as Code frameworks such as Terraform or CloudFormation.
  • Familiarity with CI/CD tools such as Jenkins, TeamCity, or Argo CD.
  • Proficiency in at least one of Python, Go, or Bash.

Nice To Haves

  • Relevant cloud certifications, such as AWS Certified Cloud Practitioner, AWS Certified Solutions Architect Associate or Professional, Google Cloud Associate Engineer, or similar.
  • Experience with AWS compute services such as ECS and EKS; storage services such as EBS, EFS, and RDS; caching services such as ElastiCache and File Cache; and networking services such as VPC, App Mesh, and Network Firewall.
  • Experience with AWS Organizations, CloudTrail, and public cloud control-plane services.
  • Experience with observability tools including CloudWatch, Prometheus, Grafana, and ELK/Solas stack.
  • Experience with Jenkins, TeamCity, Helm, Kustomize, Argo CD, or Argo Workflow.
  • Ability to design, develop, and maintain scalable software build systems.
  • Experience designing and implementing automated solutions for builds, infrastructure, and software configuration management.
  • Strong analytical and problem-solving skills and ability to adapt to new technologies.
  • Experience collaborating effectively with development and system architecture teams.
  • Familiarity with implementing and adhering to public cloud best practices.

Responsibilities

  • Assist with provisioning and updating AWS resources, including EC2, Lambda, ElastiCache, S3, and RDS, using Terraform or CloudFormation.
  • Support self-service developer tools and help team members with local and production deployment workflows.
  • Maintain Docker images and update Kubernetes manifests using Kustomize or Helm for microservice deployments.
  • Write and maintain Python, Go, or Bash scripts to automate operational processes and configuration management.
  • Support, troubleshoot, and optimize CI/CD pipelines such as Jenkins, TeamCity, and Argo CD.
  • Help execute and monitor routine deployments and identify opportunities to automate manual steps.
  • Help build and maintain CloudWatch, Prometheus, Grafana, and ELK dashboards for system health and performance monitoring.
  • Triage and debug production issues identified by monitoring tools, assist with root-cause analysis, and help implement permanent fixes.
  • Participate in an on-call rotation to help maintain Sana Search availability.
  • Collaborate with application developers to debug environment-specific issues and assist with performance troubleshooting.
  • Create and maintain documentation for deployment procedures, environment configurations, and runbooks.
  • Participate in team learning opportunities, guilds, and engineering reviews.

Benefits

  • May be eligible for the Workday Bonus Plan or a role-specific commission or bonus.
  • May be eligible for annual refresh stock grants.
  • Workday states that it offers comprehensive benefits, with details available during the hiring process.
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