P&C Servicer

AcrisureKerrville, TX
Onsite

About The Position

This role is responsible for servicing client accounts, processing policy documentation, and supporting day to day insurance operations. This position works with a variety of aviation clients and plays a key role in ensuring accurate policy handling and a high level of client service. While aviation experience is not required, candidates must have a basic foundation in property and casualty insurance and prior experience in an insurance servicing environment.

Requirements

  • Hands on experience working with ACORD forms is mandatory
  • Working knowledge of property and casualty insurance concepts and terminology
  • Experience with Applied EPIC or similar agency management systems is preferred but not required
  • Strong attention to detail and ability to manage documentation accurately
  • Strong communication and interpersonal skills
  • Ability to prioritize tasks and manage multiple responsibilities effectively
  • Proficiency with Microsoft Office
  • Experience supporting policy servicing, endorsements, or renewals is preferred
  • High school diploma or equivalent required
  • If not currently licensed, ability to obtain Property and Casualty license within 90 days of hire required (this would be paid for by Acrisure)

Responsibilities

  • Support clients with policy servicing needs, including applications, endorsements, certificates, and billing inquiries
  • Review new and renewal policies to ensure accuracy and completeness
  • Process and manage insurance documentation, including ACORD forms
  • Maintain accurate and up to date client records within the agency management system
  • Document all client interactions and activities within internal systems
  • Assist with renewal processing and collection of required underwriting information
  • Ensure compliance with company standards, client requirements, and applicable regulations
  • Collaborate with team members to support efficient and accurate account servicing

Benefits

  • Comprehensive medical insurance
  • dental insurance
  • vision insurance
  • life and disability insurance
  • fertility benefits
  • wellness resources
  • paid sick time
  • Generous paid time off and holidays
  • Employee Assistance Program (EAP)
  • complimentary Calm app subscription
  • Immediate vesting in a 401(k) plan
  • Health Savings Account (HSA) and Flexible Spending Account (FSA) options
  • commuter benefits
  • employee discount programs
  • Paid maternity leave and paid paternity leave (including for adoptive parents)
  • legal plan options
  • pet insurance coverage
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