P&C Management Consulting Manager

Accenture•Chicago, IL

About The Position

Accenture helps Property & Casualty (P&C) carriers reinvent underwriting and claims through process redesign, operating model transformation, data-driven decision-making, and AI-enabled ways of working. The Transformation Manager leads cross-functional teams to reimagine how work gets done, combining insurance expertise with advanced analytics, agentic AI, and technology solutions to improve client outcomes. The role also helps shape solutions, grow client relationships, and drive business development. The position assesses current underwriting, claims, and operational processes; leads end-to-end process reinvention; and defines future-state operating models that combine human expertise, automation, analytics, and AI-enabled decision support. It develops transformation roadmaps aligned to strategic outcomes and supports the design and enablement of AI and agentic AI workflows with appropriate human-in-the-loop controls. The manager leads engagements from assessment through design, pilot, and scale, including setting objectives, roadmaps, and benefits realization. They lead and coach teams, align stakeholders across business and enterprise functions, shape proposals and solution architectures, build executive client relationships, and contribute to industry points of view. The role may include product management or product owner responsibilities in consulting and technology implementations, and requires travel up to 80%. Accenture describes itself as a global professional services company with approximately 791,000 people serving clients in more than 120 countries. The company states a commitment to inclusion and diversity and to providing equal employment opportunities and reasonable accommodations. Applicants for US employment must have work authorization that does not now or in the future require visa sponsorship.

Requirements

At least 5 years of management consulting and/or industry experience in Property & Casualty insurance, including Claims and Underwriting.
At least 5 years of experience in process engineering, data/analysis, program management, and/or leading complex business or technology deliveries.
Bachelor’s degree or equivalent, defined as a minimum of 12 years of work experience.
Applicants for employment in the US must have work authorization that does not now or in the future require visa sponsorship.

Nice To Haves

Deep functional knowledge of insurance across the value chain, such as underwriting, claims, operations, and distribution, and the ability to connect strategy to day-to-day execution.
Proven ability to lead end-to-end process reinvention, including redesigning workflows, roles, and decision rights to materially improve cost, cycle time, and customer outcomes.
Experience defining and implementing target operating models that integrate business, technology, data, and AI to sustainably scale value.
Working knowledge of AI and agentic AI applications in insurance, such as automation, fraud detection, decision support, and predictive analytics, and the ability to translate concepts into practical use cases.
Strong execution mindset and a track record of converting vision into actionable roadmaps, measurable outcomes, and realized business impact.
Demonstrated leadership, communication, and collaboration skills, including the ability to build high-performing teams and partner across business, technology, and risk/compliance functions.

Responsibilities

Assess current-state underwriting, claims, and operational processes to identify opportunities to reimagine and optimize outcomes.
Lead end-to-end business process reinvention across Claims and Underwriting, redesigning workflows, roles, governance, decision rights, and performance management.
Define future-state operating models blending human expertise, automation, analytics, and AI-enabled decision support.
Develop transformation roadmaps aligned to strategic business outcomes.
Lead the design of AI and agentic AI end-to-end processes and support enablement of those solutions.
Partner with engineering and data teams to design and implement end-to-end agentic workflows with appropriate human-in-the-loop controls.
Manage end-to-end engagements from assessment through design, pilot, and scale; set OKRs, roadmaps, and benefits realization.
Lead small to large teams, coach analysts, consultants, and client SMEs, and drive stakeholder alignment across Claims, Product/Underwriting, and enterprise functions.
Shape proposals and solution architectures; craft business cases and delivery strategy, design, and execution projects.
Build client executive relationships and contribute to industry points of view supporting Accenture’s leadership in Insurance Consulting.
Apply structured problem solving, hypothesis-driven analysis, and creative thinking to complex business and operational challenges.
Challenge conventional operating models and identify opportunities to simplify, automate, and reinvent processes using emerging technologies.
Translate ambiguous business problems into practical, scalable solutions that deliver measurable value.
Develop new ideas and help turn them into go-to-market offerings.
Define methods and procedures for new assignments with guidance.
Manage small teams or work efforts at client sites or within Accenture.
Work as part of a team delivering client value at the intersection of business and technology.
Perform product management and/or product owner responsibilities in consulting and technology implementations.
Travel up to 80%.