P&C Management Consulting Manager

Accenture•St. Louis, MO

4d•$80,400 - $293,800

About The Position

Accenture helps Property & Casualty carriers reinvent underwriting and claims through process redesign, operating model transformation, data-driven decision-making, and AI-enabled ways of working. The Transformation Manager leads cross-functional teams to reimagine how work gets done, combining insurance expertise with advanced analytics, agentic AI, and technology to improve client outcomes. The role also contributes to solution development, client relationship growth, and business development. The manager assesses and redesigns underwriting, claims, and operational processes; defines future-state operating models and transformation roadmaps; and leads AI-enabled workflow design and implementation with appropriate human-in-the-loop controls. The role manages engagements from assessment through pilot and scale, oversees teams and stakeholder alignment, and supports proposals, business cases, solution architecture, and industry thought leadership. Travel up to 80% is required.

Requirements

At least 5 years of management consulting and/or industry experience in Property & Casualty insurance, including Claims and Underwriting.
At least 5 years of experience in process engineering, data/analysis, program management, and/or leading complex business or technology deliveries.
Bachelor’s degree or equivalent, defined as a minimum of 12 years of work experience.

Nice To Haves

Deep functional knowledge of insurance across the value chain, such as underwriting, claims, operations, and distribution, and ability to connect strategy to day-to-day execution.
Proven ability to lead end-to-end process reinvention, including redesigning workflows, roles, and decision rights to materially improve cost, cycle time, and customer outcomes.
Experience defining and implementing target operating models integrating business, technology, data, and AI to scale value sustainably.
Working knowledge of AI and agentic AI applications in insurance, such as automation, fraud detection, decision support, and predictive analytics, and ability to translate concepts into practical use cases.
Strong execution mindset and a track record of converting vision into actionable roadmaps, measurable outcomes, and realized business impact.
Demonstrated leadership, communication, and collaboration skills, including building high-performing teams and partnering across business, technology, and risk/compliance functions.

Responsibilities

Assess current-state underwriting, claims, and operational processes to identify opportunities to optimize outcomes.
Lead end-to-end process reinvention across Claims and Underwriting, redesigning workflows, roles, governance, decision rights, and performance management.
Define future-state operating models combining human expertise, automation, analytics, and AI-enabled decision support.
Develop transformation roadmaps aligned to strategic business outcomes.
Lead the design of AI and agentic AI processes and support enablement of those solutions.
Partner with engineering and data teams to design and implement end-to-end agentic workflows with appropriate human-in-the-loop controls.
Manage engagements from assessment through design, pilot, and scale; set OKRs and roadmaps and manage benefits realization.
Lead teams, coach analysts, consultants, and client SMEs, and drive stakeholder alignment across Claims, Product/Underwriting, and enterprise functions.
Shape proposals and solution architectures; craft business cases and delivery strategies; and design and execute projects.
Build executive client relationships and contribute to industry points of view supporting Accenture’s insurance consulting leadership.
Apply structured problem-solving, hypothesis-driven analysis, and creative thinking to complex business and operational challenges.
Challenge conventional operating models and identify opportunities to simplify, automate, and reinvent processes using emerging technologies.
Translate ambiguous business problems into practical, scalable solutions that deliver measurable value.
Develop new ideas and help turn them into go-to-market offerings.
Define methods and procedures for new assignments with guidance.
Manage small teams or work efforts at client sites or within Accenture.
Work as part of a team delivering client value at the intersection of business and technology.
Perform product management and/or product owner responsibilities in consulting and technology implementations.
Travel up to 80%.