Owner’s Representative Program Director

Turner & Townsend • Charleston, SC

2d • Hybrid

About The Position

Turner & Townsend is seeking an experienced K-12 Program Director to lead one or more major school bond construction programs. The role calls for a proven record of establishing and delivering successful multi-project K-12 construction programs. It is hybrid, with on-site requirements subject to change based on client needs.

The Director serves as the primary client relationship executive and leads program planning and delivery, including preconstruction, schedule integration, design, procurement, construction, quality, risk, cost, and reporting. The role may also include managing all aspects of individual projects from planning and design through construction, occupancy, and closeout. The position leads project teams and may plan and supervise employee assignments, provide technical guidance, and train coworkers.

The role requires experience with K-12 bond programs of $150 million or more, projects involving new builds, additions, and renovations, and public-sector processes for procurement, contracts, budgets, and reporting. The position also involves coordinating cash flows with outside funding authorities and working across K-12, municipal, and other local-government markets. SOX control responsibilities may apply where relevant.

Requirements

• Bachelor’s degree in construction management, engineering, or a field related to construction.
• 12+ years of relevant project and program management experience.
• 2+ years managing a high-performing program in a consulting environment.
• Knowledge of multiple project delivery methods.
• Proven track record of leading programs and following through on commitments.
• Demonstrated experience negotiating contracts for client programs.
• Demonstrated success delivering major capital programs on budget, on time, and within approved scope while meeting safety and quality standards.
• Proven ability to build consultative and collaborative partnerships.
• Excellent presentation, verbal, written, organizational, and communication skills.
• Strong organizational and analytical skills.
• Ability to advise strategically during project conception, including on approaches to achieving client objectives.
• Success as an internal and external project team leader, with the ability to mentor junior staff and manage project deliverables appropriately.
• Ability to identify business development opportunities with existing and new clients, including cross-selling opportunities.
• Ability to share information and data effectively and retain key information appropriately.
• Experience running K-12 bond programs as a school district employee or consultant, with a value of $150 million or more.
• Experience running projects within a program, including new builds, additions, and renovations.
• Experience managing multiple stakeholders and communicating clearly.
• Experience with public processes for procurement, contract management, budget management, and reporting.
• Market-sector experience in K-12, municipal, or other local government.

Nice To Haves

• CCM credential(s) are encouraged.

Responsibilities

• Serve as the primary client contact and relationship executive, building and maintaining relationships with clients, consultants, suppliers, and other third parties.
• Lead preconstruction discussions with clients and internal teams to establish contractual estimates, schedules, staffing plans, and business plans.
• Oversee and assess the project master schedule throughout its lifecycle, ensure contractual obligations are met, and hold team members accountable.
• Integrate all project disciplines within the master program schedule.
• Develop the work plan that forms the program management plan (PMP).
• Serve as the escalation point for project, financial, business development, contractual, and client relationship risks.
• Recommend and negotiate resolutions to escalated project issues, including change orders and contingency expenditures.
• Manage the development and approval of design definition documents.
• Review and recommend action on change order requests, impact mitigation strategies, and cost reduction initiatives.
• Ensure change-order estimates and schedule impacts are continually reviewed and validated.
• Review and provide feedback on progress reporting metrics for the program, projects, and contracts.
• Establish and support constructability review guidelines and protocols.
• Develop program guidelines and protocols for cost reduction initiatives and operability and maintainability recommendations.
• Review design, procurement, and construction progress and recommend recovery plans.
• Develop and review the program-level construction quality-control framework.
• Develop the overall program phasing strategy.
• Review project manuals, construction management guidelines, policies, and procedures.
• Review claims resolution recommendations.
• Provide clear and accurate reporting for client communications and stakeholder engagement.
• Lead multiple team members through various project stages using an experienced understanding of the project life cycle.
• Collaborate with internal and external stakeholders to achieve project consent and review beneficial-use recommendations.
• May manage all facets of individual projects, including budget, schedule, procurement, quality, and risk, from planning and design through construction, occupancy, and closeout.
• Ensure owner-representative staffing levels are sufficient for contractual commitments and constraints.
• Continuously monitor T&TH staff performance to support efficient client management.
• Lead project teams and/or plan and supervise employee assignments; provide informal technical guidance and training to coworkers as needed.
• Manage cash flows in coordination with outside funding authorities.
• Coordinate and communicate with multiple stakeholders and work within public procurement, contract management, budget management, and reporting processes.

Benefits

• The company promotes a healthy, productive, and flexible working environment that respects work-life balance.
• The company describes a workplace where employees have the opportunity and voice to affect change and supports success in work and life.

What This Job Offers

• Job Type: Full-time
• Career Level: Director