Owner & Member Services Agent
About The Position
Living Water Resorts prides itself in its people. As a company we are committed to attracting and retaining the best talent. From part-time jobs, to co-operative education experiences, to Leadership positions, Living Water Resorts offers you the perfect place to build your resume and spread your wings. At Living Water Resorts, we’re looking for dynamic, energetic people join a truly unique employment experience where you are expected to: * take advantage of the many perks the resort offers * give back to your community * look after yourself and nurture your emotional, spiritual, and physical wellbeing * make friends and lasting connections so that your job is fun and rewarding The Owner and Member Services Agent is responsible for ensuring that general membership and reservation inquiries are answered and will also ensure that our guests enjoy exceptional customer service and memorable experiences when visiting our properties.
Requirements
- Computer literacy in MS Windows, Excel, Email
- Positive, hardworking attitude
- Possess excellent interpersonal and organizational skills.
- Excellent oral and written communication skills
- Time management skills
- Impeccable attention to details
- Must be able to maintain standards and focus under variable conditions
- Professional attitude and appearance at all times
- This position requires a responsible, mature and reliable individual with initiative and a hands-on approach.
Responsibilities
- Answer all incoming reservations calls & emails
- Meeting with members and owners to assist them with their membership questions
- Vacation planning with clients
- Processing payments, filing
- Work closely with other teammates to best serve guests and members at the resort
- Data Entry
- Replenishing office stock photocopies and owner kits
- Collaborate with reservations department, sales associates, front desk staff, maintenance department, and housekeeping teams from time to time to resolve / improve guest experience
- Attend any additional training offered by the resort
- Perform all other day to day tasks requested by the Management
Benefits
- take advantage of the many perks the resort offers
- give back to your community
- look after yourself and nurture your emotional, spiritual, and physical wellbeing
- make friends and lasting connections so that your job is fun and rewarding
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
