Owner Advocate

San Antonio Citizens Federal Credit Union • San Antonio, FL

4d • Onsite

About The Position

Join the San Antonio Citizens Federal Credit Union family as a Full-Time Owner Advocate in beautiful Pasco County, FL. This onsite position offers the thrill of directly impacting the community we serve, allowing you to foster meaningful relationships with our members. You'll thrive in a collaborative environment where your passion for member advocacy will shine. With competitive pay ranging from $20.00 to $24.00 per hour, depending on your experience, this role provides the opportunity to grow in a stable and supportive setting. Here, your empathetic approach will help you understand and meet the unique needs of each member, reinforcing your position as their trusted Owner Advocate. Be a part of a driven team that values dependability and community focus and make a real difference every day. At San Antonio Citizens Federal Credit Union, we are dedicated to cultivating a culture of service excellence service standards. These service standards are important for how we engage with our members, non-members, and teammates. They reflect our core values of Dependable, Passionate, Collaborative, Empathy, and Community, supporting our vision to empower dreams and our mission to leverage our collective resources to help one another thrive. As an Owner Advocate, you will be the friendly face that greets and welcomes our members and visitors, setting the tone for an exceptional banking experience. Your role involves assisting members with their diverse banking needs, ensuring they feel valued and understood. With your empathetic approach, you'll engage with individuals to understand their unique situations, serving as their dedicated Owner Advocate throughout their financial journey. Your commitment to fostering a welcoming and professional atmosphere will enhance community relationships and highlight our member-focused culture. Join us in making a positive impact on the lives of those we serve while collaborating with a passionate team dedicated to excellence!

Requirements

• Solid understanding of the Microsoft Office Suite (Word, Excel, Outlook)
• Excellent verbal, written communication, and interpersonal skills
• Telephone skills
• Strong organizational abilities with the ability to multitask
• Excellent attention to detail
• Accurate cash handling skills
• Proficient typing and calculator skills
• Ability to work in a team environment
• Ability to work flexible hours at management's request
• Ability to work with a high level of independence
• High School Diploma or equivalent

Nice To Haves

• Recent experience at another financial institution or credit union performing similar functions

Responsibilities

• Greet and welcome members and visitors
• Assist members with their diverse banking needs
• Engage with individuals to understand their unique situations
• Serve as their dedicated Owner Advocate throughout their financial journey
• Foster a welcoming and professional atmosphere

Benefits

• Medical
• Dental
• Vision
• 401(k)
• Life Insurance
• Flexible Spending Account
• Competitive Salary
• Paid Time Off
• Snack/Drink Room

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees