Overstaff Financial Services Representative (Temp to Hire)

World Finance • Seneca, SC

10d • $17 - $18 • Onsite

About The Position

World Finance is seeking an Overstaff Financial Services Representative (FSR) to provide onsite support to multiple branch locations within an assigned region. The role fills open or short-staffed positions, assists Branch Managers with smooth operations and growth goals, and helps uphold company standards and provide seamless customer experiences. The position requires daily travel between assigned branches and may include trips to banks for deposits. Authorized travel time is compensated under company policy, including applicable overtime calculations, and business mileage using a personal vehicle is reimbursed, excluding normal commuting. Pay is $17–$18 per hour. The role is temp to hire.

The FSR builds customer relationships and helps customers pursue financial goals through responsible financial choices. Duties include serving customers, processing applications and payments, preparing loan closings, balancing a cash drawer, completing bank deposits, and working with branch teams. Other duties may include calling approved applications to close loans, supporting tax services, sending credit denial letters within 30 days of application, and paying branch expenses as directed.

The work takes place in standard indoor office settings in a fast-paced, high-demand environment. The role involves frequent customer and coworker interaction and travel between branches, which may include extended hours, evenings, or weekends. Regular, reliable attendance and punctuality are essential. World Finance describes a culture focused on growth, community, teamwork, respect, and customer care. Benefits available to full-time team members include health, dental, vision, and life insurance beginning the first of the month following 30 days, paid holidays, vacation time, and a 401(k) with company match. Paid volunteer hours are also offered each year.

Requirements

• Demonstrated self-confidence, organization, and adaptability.
• A history of kindness, compassion, and helping others succeed.
• A quality-focused, problem-solving mindset and openness to new ideas.
• A team-oriented approach, with willingness to pitch in, learn, and lead by example.
• Basic computer proficiency and comfort learning new systems.
• Valid driver’s license and access to a dependable vehicle.
• Reliable transportation for daily travel to assigned branches and bank deposits.
• Regular, reliable attendance and punctuality.

Responsibilities

• Provide onsite support to multiple assigned branches, filling in for open or short-staffed positions.
• Guide customers toward upward credit mobility through responsible financial choices.
• Assist customers with questions, concerns, and available products.
• Accurately process and prepare loan applications, documents, and renewals.
• Take and process customer payments.
• Prepare and execute closings on current and renewal loans.
• Balance the assigned cash drawer daily and ensure transactions are accurate.
• Complete daily branch bank deposits and, as needed, transport funds to and from the bank.
• Maintain customer relationships and represent company values at each supported branch.
• Collaborate with Branch Managers and team members to meet performance goals.
• Call approved and unmade applications daily to close loans.
• Support tax services and help build tax clientele.
• Send complete and accurate credit denial letters within 30 days of the application date.
• Pay branch expenses as instructed by the Branch Manager.

Benefits

• Health insurance available to full-time team members beginning the first of the month following 30 days.
• Dental insurance available to full-time team members beginning the first of the month following 30 days.
• Vision insurance available to full-time team members beginning the first of the month following 30 days.
• Life insurance available to full-time team members beginning the first of the month following 30 days.
• Paid holidays.
• Vacation time.
• 401(k) with company match.
• Paid volunteer hours each year.
• Mileage reimbursement for business use of personal vehicles, excluding normal commuting.
• Authorized travel time compensation under company policy, including overtime calculations where applicable.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed