Overstaff Financial Services Representative

World Finance•Savannah, GA

2d•$15 - $19•Onsite

About The Position

World Finance is seeking an Overstaff Financial Services Representative (FSR) to provide onsite support across multiple branch locations within an assigned region. The role fills open or short-staffed positions, helps branches maintain smooth operations and meet growth goals, and delivers consistent customer service while upholding company standards. The FSR works with Branch Managers and team members, builds customer relationships, and helps customers pursue financial goals and upward credit mobility through responsible financial choices. The position requires daily travel between assigned branches and to banks. Reliable transportation is required. Authorized travel time is compensated according to company policy, including overtime calculations where applicable; mileage reimbursement is provided for business use of a personal vehicle, excluding normal commuting. Coverage areas can be discussed with the hiring manager. The listed pay is $15–$19 per hour. The work takes place in standard indoor office settings and is fast-paced and customer-facing. Regular attendance and punctuality are essential. Travel may involve extended hours, evenings, or weekends. World Finance describes a growth-minded culture, community involvement, career paths, and a focus on teamwork and customer care. Benefits are available to full-time team members beginning the first of the month following 30 days of employment.

Requirements

Demonstrated self-confidence, organization, and adaptability.
A history of kindness, compassion, and helping others succeed.
A quality-focused, problem-solving mindset and openness to new ideas.
A team-oriented approach, including willingness to pitch in, learn, and lead by example.
Basic computer proficiency and comfort learning new systems.
Valid driver’s license and access to a dependable vehicle.
Ability to meet the physical and working-condition requirements, including regular movement, occasional lifting and exertion, frequent travel, and clear communication.
Regular, reliable attendance and punctuality.

Responsibilities

Provide onsite support to multiple assigned branches, filling in for open or short-staffed positions.
Guide customers toward upward credit mobility through responsible financial choices.
Assist customers with questions, concerns, and available products, providing high-quality service.
Process and prepare loan applications, documents, and renewals accurately.
Take and process customer payments.
Prepare and execute closings for current and renewal loans.
Balance the assigned cash drawer daily and ensure transactions are accurate.
Complete daily branch bank deposits and, as needed, transport funds to and from the bank.
Maintain customer relationships and represent the company’s values at each supported branch.
Collaborate with Branch Managers and team members to meet performance goals.
Call approved, unmade applications to close loans daily.
Support tax services and help build tax clientele.
Send complete and accurate credit denial letters within 30 days of the application date.
Pay branch expenses as instructed by the Branch Manager.
Travel daily between assigned branches and to banks as needed.

Benefits

Paid volunteer hours each year.
Health insurance available to full-time team members beginning the first of the month following 30 days.
Dental insurance available to full-time team members beginning the first of the month following 30 days.
Vision insurance available to full-time team members beginning the first of the month following 30 days.
Life insurance available to full-time team members beginning the first of the month following 30 days.
Paid holidays.
Vacation time.
401(k) with company match.
Mileage reimbursement for business use of personal vehicles, excluding normal commuting.
Compensation for authorized travel time in accordance with company policy, including overtime calculations where applicable.