Overnight Valet Attendant

VPNEWinston-Salem, NC
Onsite

About The Position

The Valet Attendant is responsible for parking and retrieving vehicles for customers while making an exceptional impression on every guest, engaging with our customers in a positive and friendly manner and giving them the best experience possible while providing safe and efficient service.

Requirements

  • 1 year of Valet or 3 years of professional driving experience
  • Must be 18 or older to apply
  • Own a driver’s license
  • Pass an RMV background check
  • Maintain uniform standards
  • Maintain a professional and polite manner
  • Adhere to VPNE’s attendance policy
  • Ability to read, write and verbally communicate in English
  • Operate vehicles safely to minimize the potential for accidents
  • Be cognizant of tracking keys and cars throughout the garage
  • Maintain garage organization and cleanliness
  • Set the tone for the workplace by keeping an upbeat attitude
  • Be enthusiastic about the job, creating a positive environment for the team members and customers to enjoy
  • Help facilitate transition at the end of shift
  • Perform cleaning duties as assigned

Responsibilities

  • Greet customers as they arrive and provide courteous and professional service. They may open doors for customers and assist them with getting in and out of their vehicles.
  • Parking customers’ vehicles in designated parking areas, ensuring they are parked safely and securely.
  • When customers are ready to leave, a valet attendant retrieves their vehicles and returns them to the customers promptly.
  • Keep the parking area clean and tidy, ensuring no trash or debris is on the ground.
  • Keep track of keys for all parked vehicles, ensuring they are returned to the correct customer when their vehicle is retrieved.
  • Provide exceptional customer service, addressing any questions or concerns that customers may have and ensuring that their experience is positive.
  • Follow all safety protocols and regulations to prevent accidents and ensure the safety of customers’ vehicles.
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