Overnight Technician Supervisor, AERA
About The Position
The Animal Emergency & Referral Associates in West Caldwell, NJ is seeking passionate and experienced Overnight Veterinary Technician Supervisor to lead and support our dedicated team! At Animal Emergency & Referral Associates (AERA), excellence isn’t just a goal—it’s who we are. As an AAHA-accredited hospital, AERA represents the gold standard in veterinary medicine and patient care. We are proud recipients of the 2024 Neighborhood Fave award, recognized by Newsweek as one of America’s Best Animal Hospitals of 2025, and honored with the dvm360 Hospital Design Merit Award for our innovative, state-of-the-art facility. In addition, AERA has been recognized as a Distinguished Kindness Workplace, reflecting our deep commitment to a supportive, respectful, and people-first culture. With comprehensive services including 24/7 emergency care, advanced anesthesia, diagnostics and radiology, internal medicine, orthopedic and soft-tissue surgery, and radiation oncology, AERA stands at the forefront of specialty and emergency veterinary medicine—where advanced clinical expertise meets genuine compassion for patients, clients, and each other. The purpose of this position is to ensure quality and efficiency within the Nursing Department so we may continue to provide excellent patient care. The Veterinary Technician Supervisor is the direct support between the doctors, hospital management, and nursing staff. They will be responsible for scheduling, employee performance, direct feedback, and training within their department. The Veterinary Technician Supervisor must maintain very high standards of culture, professionalism, accountability, while having the ability to communicate well with coworkers and management to ensure overall accuracy and satisfaction.
Requirements
- Must be a CVT, RVT, or LVT
- Preferably a minimum of 2 years’ leadership experience
- Must be highly skilled and familiar with emergency medicine
- Specialty experience a plus
- Must be open to giving AND receiving feedback
- Capable of anticipating problems and proactively finding solutions
- Ability to react quickly and appropriately during emergency situations, and remain calm under pressure
- Excellent communication/people skills
- Tact and diplomacy in dealing with clients
- Ability to work with and without direct supervision
- Fluent English skills (speaking & reading) are required for the role
Nice To Haves
- Specialty experience
- Fluency in multiple languages
Responsibilities
- Demonstrate and promote a positive culture and encouraging work environment
- Provide enhanced support and training presence on floor to medical team
- Provide clear image and frequently promote the shared values, goals, and direction of the hospital
- Scheduling for the nursing team, including approving time off and coordinating coverage
- Manage Dayforce (scheduling software)
- Schedule arrangements for when doctor is away- staff assigned to alt department, cover other days, or take PTO
- Communication & coordination between departments re. staffing, patient care, procedures, protocol, etc.
- Promote and assist with training for new and existing staff members, coordinate with team leads/shift leads
- Address staff concerns and performance issues in line with hospital expectations and Team Agreements
- Provide feedback with Nursing Leader, toward team on staff performance for evaluations
- Provide continuous feedback to staff- encouragement, reinforcement, and redirection
- Document check-ins, skills assessments, goal setting and follow-ups
- Assist with performance management, all levels of disciplinary actions, and documentation for nursing team members
- Collaborate with Nursing Leader, team on staff and department needs
- Encourage safe, happy, supportive, and progressive environment for staff to thrive
- Discourage negativity, gossip, and toxic behaviors
- Provide training and continuing education on and off the floor
- Be an active representative and participant in events that contribute to marketing, the advancement of our hospital image, and growth
Benefits
- 401(k) with matching
- Health, Dental, and Vision insurance
- Health Savings Account (HSA) / Flexible Spending Account (FSA)
- Life and Disability insurance
- Paid Time Off (PTO) and Holidays
- Employee Assistance Program and Discounts (including Pet Discount)
- Professional development
- Uniform stipend
- Student Debt Assistance
- 6 Paid Holidays
- Recover Training and Certification for qualified staff
- Fear Free Training and Certification for qualified staff
- CE Reimbursement for qualified staff
- Access to VetBloom for RACE-approved continuing education and training
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
