Supervisor

Ganir & Co•Waimea, HI

9d•Onsite

About The Position

Ganir & Co. is a trusted leader in hospitality housekeeping and cleaning services, proudly partnering with some of Hawaii's premier luxury resorts. We are looking for a motivated, hands-on Overnight Supervisor to lead our overnight team and ensure exceptional cleanliness, safety, and service standards. If you're a natural leader who enjoys coaching employees, solving problems, and working in a fast-paced environment, we'd love to meet you.

Requirements

High School Diploma or GED preferred.
At least 1 year of supervisory experience preferred.
Experience in housekeeping, hospitality, janitorial, or facility services preferred.
Basic computer skills, including Microsoft Outlook, Word, and Excel.
Strong organizational, leadership, and problem-solving skills.
Standing and walking for extended periods, frequent bending, lifting, reaching, and carrying up to 35 pounds regularly (up to 50 pounds occasionally).
Comfortable working indoors and outdoors and in varying temperatures.

Nice To Haves

A strong leader with a positive attitude.
Reliable, dependable, and self-motivated.
Organized with excellent attention to detail.
Comfortable making decisions and solving problems independently.
Able to multitask in a fast-paced environment.
Professional with excellent communication and customer service skills.
Flexible and willing to jump in wherever needed.

Responsibilities

Supervise and support overnight staff to ensure daily tasks are completed safely, efficiently, and on time.
Lead pre-shift meetings and communicate daily priorities.
Train, coach, and mentor employees to meet company and client expectations.
Conduct quality inspections and follow up on performance.
Ensure cleaning equipment, supplies, and inventory are properly maintained.
Coordinate equipment repairs and report maintenance needs.
Maintain high standards of cleanliness, safety, and professionalism.
Assist with special projects as assigned.
Assist with recruiting, onboarding, and employee training.
Help prepare employee schedules and coordinate staffing needs.
Monitor attendance and arrange coverage when necessary.
Support employee coaching, performance management, and investigations.
Complete required documentation, including incident reports, personnel forms, and new hire paperwork.
Build positive working relationships with client representatives.
Participate in walkthroughs and quality inspections.
Communicate project updates, employee concerns, and client feedback to management.
Quickly resolve issues while maintaining exceptional customer service.