Overnight Supervisor

Nantucket Island Management LLC. • Aspen, CO

58d • Onsite

About The Position

Join our White Elephant Aspen Team, part of White Elephant Resorts, a collection of award-winning boutique hotels and luxury resorts in Nantucket, Palm Beach, and Aspen. White Elephant Aspen is seeking a dedicated and detail-oriented Overnight Supervisor to lead the overnight operations of our luxury boutique property. This is a critical role ensuring the smooth transition between guest experiences, safety protocols, and back-of-house operations during the overnight hours of 11pm to 7am. If you thrive in a leadership role, are calm under pressure, and have a passion for delivering exceptional guest service—especially during the quieter hours—this opportunity is for you.

Requirements

• Prior front desk or hotel supervisory experience, preferably in luxury or boutique properties
• Strong communication and decision-making skills
• Comfortable working independently and leading a small overnight team
• Familiar with hotel software (Maestro and ALICE a plus)
• Calm, professional demeanor with a guest-first attitude
• Able to navigate Aspen’s seasonal demands and environmental conditions

Nice To Haves

• Familiar with hotel software (Maestro and ALICE a plus)

Responsibilities

• Oversee front desk and guest services operations overnight
• Serve as the point of contact for late-night guest needs and issues
• Support and guide overnight staff, ensuring service standards are upheld
• Perform nightly audits and ensure accurate record-keeping
• Coordinate with housekeeping, security, and engineering for any urgent needs
• Prepare reports and ensure a seamless handoff to the morning team

Benefits

• health, dental, and vision insurance
• 401(k) with employer contributions
• paid vacation
• wellness reimbursement
• exclusive employee discounts across dining, retail, and hotels

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed