Overnight Stocking Team Leader

Meijer•Maumee, OH

About The Position

The Overnight Stocking Team Leader plans, directs, and supervises day-to-day operations within store departments. This role mentors and coaches team members, implements strategies to improve customer service and sales, and ensures customer needs are met quickly and efficiently. The Team Leader maintains store appearance and product presentation in accordance with company standards, with attention to prime shopping hours. The position is also responsible for staffing and hiring, team development and promotion decisions, disciplinary documentation and recommendations, department financial results and shrink, training, and promoting a safe work environment. The role requires reliable and consistent attendance and may include other assigned duties.

Requirements

High school diploma or equivalent.
2–3 years of related retail experience.
One year of management experience.
Ability to communicate clear and precise direction to team members.
Ability to resolve conflict by addressing root-cause issues.
Ability to manage multiple tasks.
Ability to analyze financial and statistical information and use it to make informed decisions.
Ability to teach suggestive selling.
Ability to lead an organization that consistently practices safe work.
Ability to mentor team members across the organization, including SDITs, hourly team members, and team leaders.
Successful completion of all required certifications.
Reliable and consistent attendance.

Nice To Haves

Rotational assignments in other store areas such as meat, bakery, produce, and deli.
Customer service and product flow experience.

Responsibilities

Plan, direct, and supervise day-to-day operations within store departments.
Provide courteous, friendly, and efficient service to customers and team members, maintaining a positive company image.
Manage staffing, selection, and hiring to meet staffing needs.
Support succession planning by identifying development needs, providing career paths, and participating in promotion decisions.
Document and apply disciplinary actions and make recommendations concerning discharge.
Manage department P&L, achieve sales goals, and maintain shrink.
Model exceptional, fast, and friendly customer service.
Communicate the Meijer Friendly Initiative in team meetings and conversations.
Mentor and coach team members to exceed customer service and sales goals and maintain company standards.
Ensure team members are trained in their roles and complete required training.
Spend most of the time in the store communicating with customers and team members to support exceptional service.
Promote a safe work environment.
Perform other duties as assigned.