(USA) Overnight Stocking Coach, Non-Complex, Management

Wal-Mart Stores East • North Olmsted, OH

4h • Onsite

About The Position

The Overnight Stocking Coach leads and develops associates and oversees operations in a designated store area. The role supports customer service, merchandising, inventory flow, seasonal transitions, operational processes, and financial performance. It reviews profit and loss statements, assists with budgeting and forecasting, controls expenses, and develops plans to reduce shrink and achieve sales and profit goals.

The Coach hires, trains, mentors, and recognizes associates; assigns duties and sets expectations; and develops qualified associates to meet staffing needs. The position coordinates work with key stakeholders, communicates goals and company direction, measures progress, addresses improvement opportunities, and leads change while promoting a workplace where associates feel they belong.

The role ensures compliance with company policies and procedures and supports Walmart's mission, values, ethics, and integrity standards. Coaches are expected to model the One Best Way service approach, resolve customer concerns, use data and technology, and encourage continuous learning and improvement.

Requirements

• Two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
• Attend and successfully complete all job-required trainings and assessments.
• For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check and Firearms Authorized Training is required.
• For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• General work experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

• Lead, train, mentor, and develop associates; set expectations, assign duties, provide recognition, and support staffing needs.
• Communicate and collaborate with associates at all levels about store operations, merchandising, technology, business initiatives, and company direction.
• Model customer service standards, support customer service initiatives, resolve customer complaints and issues, and implement action plans to correct deficiencies.
• Review profit and loss statements and assist with budgeting, forecasting, and expense control for the designated business area.
• Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes.
• Develop and implement action plans to mitigate shrink and achieve sales and profit goals.
• Coordinate job-related activities and assignments with key stakeholders, communicate objectives, measure progress, and address opportunities for improvement.
• Ensure compliance with company policies and procedures and support the Open Door Policy, company mission, values, ethics, and integrity standards.
• Promote belonging, accountability, continuous learning, and adoption of new technologies and skills.

Benefits

• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, including sick leave, parental leave, family care leave, bereavement, jury duty, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
• Performance-based bonus awards and annual or quarterly performance bonuses.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed