This position leads and develops teams effectively by teaching, training, and actively listening to associates. It involves touring stores, providing feedback, and communicating and collaborating with all levels of associates regarding store operations, merchandising, and company direction. The role introduces and leads company change efforts, provides clear expectations and guidance to implement business solutions, and communicates business objectives to teams effectively. The position also models and demonstrates exceptional customer service standards, manages customer service initiatives, ensures customer needs are resolved, and develops action plans for process improvement. Additionally, this role drives financial performance and sales by reviewing Profit Loss statements, managing budgets, forecasting, and controlling expenses. It monitors merchandise presentation, seasonal transitions, inventory flow, and operational processes, and develops action plans to mitigate shrink and achieve sales and profit goals. The role provides supervision and development opportunities for hourly associates by hiring, training, mentoring, assigning duties, setting clear expectations, providing recognition, promoting a belonging mindset, and recruiting qualified associates. It also coordinates and oversees job-related activities and assignments by developing relationships with key stakeholders, supporting plans and initiatives, identifying and communicating goals, building accountability, and measuring progress. The position ensures compliance with company policies and procedures, supports company mission, values, and standards of ethics and integrity, and implements related action plans. It promotes a culture of belonging, creates opportunities for associates to thrive, builds strong relationships, and communicates with impact, energy, and positivity. The role attracts and retains talent, empowers and develops associates, and recognizes contributions. It maintains high standards of integrity, ethics, and compliance, models Walmart values, and supports the company's goal of becoming a regenerative company by making a positive impact. The position acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent. It delivers results while putting the customer first, considers how, where, and when customers shop, and applies the EDLP and EDLC business models. Decisions are made based on data, insights, and analysis, balancing short and long-term priorities, and considering all stakeholders. The role displays curiosity, a desire to learn, takes calculated risks, demonstrates courage and resilience, and encourages learning from mistakes. It drives continuous improvements, adopts and encourages new technologies and skills, and supports others through change.
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Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree