This position leads and develops teams effectively by teaching, training, and actively listening to associates. It involves touring stores, providing feedback, and communicating and collaborating with all levels of associates regarding store operations, merchandising, and company direction. The role also introduces and leads company change efforts, provides clear expectations and guidance, and communicates business objectives. Additionally, the position models and demonstrates exceptional customer service, manages customer needs and complaints, and develops action plans for improvement. It drives financial performance by reviewing P&L statements, managing budgets, forecasting, and controlling expenses. The role ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes, while developing action plans to mitigate shrink and achieve sales and profit goals. It provides supervision and development opportunities for hourly associates through hiring, training, mentoring, assigning duties, providing recognition, and promoting a belonging mindset. The position also ensures compliance with company policies and procedures, supports company mission, values, and standards of ethics and integrity, and upholds the Open Door Policy. The role emphasizes respecting the individual by building high-performing teams, embracing differences, creating a workplace where associates feel seen, supported, and connected, and empowering all associates to thrive. It also involves working collaboratively, building strong relationships, and communicating with impact, energy, and positivity. The role attracts and retains talent, empowers and develops talent, and recognizes others' contributions. It acts with integrity by maintaining high standards, modeling Walmart values, and holding oneself and others accountable. It supports Walmart's goal of becoming a regenerative company by making a positive impact. The role also involves serving customers by delivering results, putting the customer first, and adapting to how, where, and when customers shop, applying EDLP and EDLC business models. Decisions are made based on data, insights, and analysis, balancing priorities and considering all stakeholders. Finally, it strives for excellence by displaying curiosity, taking calculated risks, demonstrating courage and resilience, and encouraging learning from mistakes, while driving continuous improvements and adopting new technologies.
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Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree