(USA) Overnight Stocking Coach, Non-Complex
About The Position
This position leads and develops teams effectively by teaching, training, and actively listening to associates. It involves touring stores, providing feedback, and communicating and collaborating with all levels of associates regarding store operations, merchandising, and company direction. The role introduces and leads company change efforts, provides clear expectations and guidance to implement business solutions, and communicates business objectives to teams effectively. It also drives financial performance and sales by reviewing profit and loss statements, managing budgets, forecasting, and controlling expenses. The position ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes, while developing and implementing action plans to mitigate shrink and achieve sales and profit goals. Additionally, it provides supervision and development opportunities for hourly associates through hiring, training, mentoring, assigning duties, setting clear expectations, providing recognition, and promoting a belonging mindset in the workplace. The role ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity. It emphasizes respecting the individual by building high-performing teams, embracing differences, and creating a workplace where associates feel seen, supported, and connected. It also involves acting with integrity by maintaining the highest standards of ethics and compliance, and serving customers by delivering results while putting the customer first. The role encourages striving for excellence through curiosity, learning, calculated risks, courage, resilience, and continuous improvement.
Requirements
- 2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years general work experience and 1 year supervisory experience.
- Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).
Nice To Haves
- Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University
- General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing
Responsibilities
- Leads and develops teams effectively by teaching, training, and actively listening to associates.
- Tours stores and provides feedback.
- Communicates and collaborates with all levels of associates regarding store operations, merchandising, and company direction.
- Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions.
- Communicates business objectives to teams effectively.
- Models and demonstrates exceptional customer service standards.
- Manages and supports customer service initiatives.
- Ensures customer needs, complaints, and issues are successfully resolved.
- Develops and implements action plans to correct deficiencies and provides process improvement leadership.
- Drives the financial performance and sales of the designated store area by reviewing and evaluating PL statements.
- Manages and assists in budgeting, forecasting, and controlling expenses.
- Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes.
- Develops and implements action plans to mitigate shrink and ensure sales and profit goals are achieved.
- Provides supervision and development opportunities for hourly associates by hiring, training, and mentoring.
- Assigns duties, sets clear expectations, provides associate recognition, and communicates expectations consistently and effectively.
- Ensures promoting a belonging mindset in the workplace.
- Recruits and develops qualified associates to meet staffing needs and achieve company growth potential.
- Coordinates, completes, and oversees job-related activities and assignments.
- Develops and maintains relationships with key stakeholders.
- Supports plans and initiatives to meet customer and business needs.
- Identifies and communicates goals and objectives, building accountability for and measuring progress in achieving results.
- Identifies and addresses improvement opportunities.
- Demonstrates adaptability and promotes continuous learning.
- Ensures compliance with company policies and procedures.
- Supports company mission, values, and standards of ethics and integrity by implementing related action plans.
- Utilizes and supports the Open Door Policy and provides direction and guidance on applying these in executing business processes and practices.
- Builds high-performing teams, embraces differences, and creates a workplace where associates feel seen, supported, and connected.
- Attracts and retains the best talent, empowers and develops talent, and recognizes others' contributions and accomplishments.
- Maintains and promotes the highest standards of integrity, ethics, and compliance.
- Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.
- Delivers results while putting the customer first, considering and adapting to how, where, and when customers shop.
- Applies the EDLP and EDLC business models to all plans.
- Makes decisions based on data, insights, and analysis.
- Balances short and long-term priorities.
- Considers customers, fellow associates, shareholders, suppliers, business partners, and communities when making plans.
- Displays curiosity and a desire to learn.
- Takes calculated risks, demonstrates courage and resilience.
- Encourages learning from mistakes.
- Drives continuous improvements.
- Adopts and encourages the use of new technologies and skills.
- Supports others through change.
Benefits
- Medical coverage
- Vision coverage
- Dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- PTO (including sick leave)
- Parental leave
- Family care leave
- Bereavement
- Jury duty
- Voting
- Short-term disability
- Long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Live Better U (Walmart-paid education benefit program for full-time and part-time associates)
- Tuition, books, and fees are completely paid for by Walmart for Live Better U programs.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
