Overnight Hotel Self Parking Lot Auditor - Baton Rouge, LA

Parking Management•Baton Rouge, LA
•Onsite

About The Position

The Overnight Lot Auditor manages hotel parking lot activity during the overnight shift, providing guest service while maintaining a safe, orderly, and secure parking environment. The role includes auditing parking operations and records, monitoring vehicle entry and exit, directing vehicles, enforcing parking policies, completing reports, and addressing safety or security concerns. The work is performed independently with minimal supervision and requires outdoor work in varied weather, as well as communication with team members, managers, guests, vendors, and clients. The position is scheduled from 10 p.m. to 7 a.m. and is designated non-exempt.

Requirements

  • High school diploma or GED.
  • A customer-service attitude and helpful demeanor are mandatory.
  • Valid driver's license and reliable transportation.
  • Maintain an acceptable motor vehicle record with no more than three moving violations in a three-year period.
  • Pass and maintain a clean background check.
  • Ability to work overnight, weekends, and holidays.
  • Ability to stand, walk, and lift up to 50 pounds for extended periods, including in varied weather conditions.
  • Maintain professional appearance and comply with uniform and grooming standards.
  • Remain vigilant and responsive to safety and security concerns, and avoid placing oneself in danger.

Nice To Haves

  • Customer service experience is preferred.

Responsibilities

  • Audit parking operations, including vehicle counts, ticketing, and financial records; reconcile discrepancies and correct errors or inconsistencies.
  • Monitor vehicle entry and exit, log activity, match tickets, and use security systems to track vehicle movements.
  • Identify and report unauthorized vehicles, improper parking, and other irregularities.
  • Complete shift reports covering tickets issued, revenue collected, and operational data; maintain vehicle-arrival and parking-operation logs.
  • Inspect the lot for safety and compliance, including markings, lighting, and security cameras; respond to security concerns and report issues to management or appropriate authorities.
  • Maintain parking-lot cleanliness and safety, and ensure equipment, spaces, cones, signs, and barriers are in good condition and free of hazards.
  • Provide professional, attentive guest service and assistance in accordance with company standards.
  • Use proper two-way radio etiquette and communicate clearly with team members to support a cooperative work environment.
  • Maintain regular attendance, follow company policies, and uphold PMC standards for safe and efficient parking operations.
  • Complete other assigned tasks, attend required meetings and training, and maintain schedule flexibility.
  • Use a personal cell phone for work-related communication or applications when required, subject to company reimbursement policy.

Benefits

  • Medical, vision, and dental insurance
  • Life insurance and critical illness supplemental insurance
  • Bonus opportunities
  • Internal leadership development program
  • Paid time off
  • Paid training
  • Tuition assistance through Belleview University
  • Nationwide discounts through Perks at Work
  • Overtime pay for eligible non-exempt employees, when applicable
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