Lot Auditor - Baton Rouge, LA

Parking Management•Baton Rouge, LA

1d•Onsite

About The Position

The Lot Auditor helps ensure a smooth, safe, and organized parking experience for guests. The role delivers customer service while maintaining a safe, clean, and efficient parking environment by assisting guests, enforcing parking policies, and supporting lot operations. Work takes place in active parking environments, indoors and outdoors, in varying weather conditions. The position requires schedule flexibility and may include nights, weekends, and holidays. It is a non-exempt hourly position; rates vary by market.

Requirements

A high school diploma or GED is required.
A valid driver’s license and reliable transportation are required.
Maintain a clean motor vehicle record, with no more than three moving violations within the past three years.
Successfully complete a background check and maintain the required background status throughout employment.
Be able to stand and walk for extended periods and lift up to 50 pounds.
Work indoors and outdoors in varying weather conditions and remain alert to moving vehicles and changing conditions.
Meet uniform, grooming, and professional appearance standards.
Demonstrate clear, courteous communication, active listening, patience, empathy, and attention to detail.
Work collaboratively with team members, supervisors, and clients.
Maintain schedule flexibility for shifts that may include nights, weekends, and holidays.
Use a personal cell phone for work-related communications or mobile apps when needed.

Nice To Haves

Previous customer service experience is preferred.
A positive, helpful attitude is essential.

Responsibilities

Issue parking tickets, handle payments accurately, and responsibly track money and paperwork.
Complete shift logs, track tickets and revenue, and document parking activity.
Label keys, record vehicle details, and maintain organized records of parked cars.
Check the lot regularly, report unsafe or suspicious activity, and ensure vehicles are parked securely and according to policy.
Keep the parking area and booth clean and presentable, and assist with light cleaning or janitorial tasks as needed.
Help guests with payments and parking questions while maintaining a friendly, helpful attitude.
Use radios appropriately, stay in contact with the team, and support a positive work environment.
Arrive on time, follow company policies, and maintain a professional appearance and attitude.
Attend training sessions, adapt to scheduling needs, and take on other tasks as needed to support operations.