Overnight Housekeeping Supervisor

MCR•Fort Worth, TX

1d•$20 - $20

About The Position

The Overnight Housekeeping Supervisor assists with nightly housekeeping operations, supervising the deep night shift and supporting managers and team members in maintaining high cleanliness standards and professional service. The role oversees equipment and chemical use, inspections, assignments, employee training and follow-up, supply inventories, cost control, and communication with other departments and the Overnight Housekeeping Manager. The supervisor may also assist with cleaning public areas and perform other housekeeping duties as requested by management. The position requires a high school diploma and at least one year of job-related experience. Hotel/resort and opening experience are a plus. The schedule must allow availability for the third shift, 10:00 p.m. to 6:30 a.m., as well as weekends and holidays based on hotel demands. The role involves regularly sitting, standing, walking, bending, handling objects, tools or controls, lifting up to 30 pounds, and spending most of the shift on one's feet.

Requirements

High school diploma.
At least one year of job-related experience.
Ability to read, write, and speak English.
Ability to comply with company appearance standards and wear the designated uniform.
Dedication to exceeding service standards and providing high-caliber service.
Ability to collaborate and communicate effectively with team members at all levels of the organization.
Availability to work the third shift, 10:00 p.m. to 6:30 a.m., and weekends and holidays as hotel demands require.
Employment eligibility in the United States.
Ability to regularly sit, stand, walk, bend, and use hands to handle objects, tools, or controls.
Ability to lift up to 30 pounds and spend most of the shift on one's feet.
Ability to talk or hear frequently.

Nice To Haves

Previous hotel or resort experience.
Previous opening experience.
Bilingual skills.

Responsibilities

Supervise the deep night shift.
Ensure proper use of chemicals and equipment.
Use appropriate two-way radio and/or cell phone etiquette when communicating with team members.
Distribute appropriate equipment to Overnight Housekeeping employees and ensure it is maintained in proper operating order.
Assist with cleaning public restrooms, offices, and classrooms, including removing trash, vacuuming, and dusting as needed.
Maintain and evaluate cleanliness standards according to procedures.
Inspect and update the status of meeting rooms, public spaces, and assigned areas.
Alert the front desk to relevant discrepancies daily before the end of the shift.
Submit maintenance requests daily.
Follow up on Overnight Housekeeping assignments daily.
Train and follow up with Overnight Housepersons.
Facilitate daily pre-shift meetings in the Manager's absence.
Assist with coaching and disciplining department employees when necessary.
Routinely inspect back-of-house areas for safety, sanitation, and maintenance standards.
Assist with cost control and payroll.
Assist with maintaining supply inventories.
Recommend changes to department operating procedures.
Perform Lost & Found duties according to hotel standards.
Perform other housekeeping duties as requested by management.
Communicate progress and issues effectively to the Overnight Housekeeping Manager.

Benefits

Eligibility for American Airlines Federal Credit Union membership.
Eligibility for Fitness Center membership.
Discounted hotel rooms at MCR Hotels.
Employee Assistance Program.
Free uniforms.
Weekly payroll.
Comprehensive health benefits after 30 days, including dental, vision, and health insurance, a health savings account, a flexible spending account, disability insurance, and life insurance.
Paid time off benefits after 90 days, including paid personal days, paid sick days, and paid holidays.
Retirement savings plans after six months, including a 401(k) with match and a Roth 401(k).
Referral bonuses.
Career advancement and upward mobility.