Overnight Front Desk Agent

Lotte Hotel Americas•Seattle, WA
•$0 - $26•Onsite

About The Position

LOTTE HOTEL SEATTLE is hiring passionate and talented hospitality professionals to join our next journey in Seattle and share a great story that pursue love, freedom, and life to move the hearts of our guests. We are hiring professionals who are looking for a place that inspires them, challenges them, and makes them proud of where they work. LOTTE HOTEL SEATTLE is a new Luxury Hotel currently in the pre-opening stages. We are looking for hospitality professionals who are excited to be part of establishing a brand-new hotel in the heart of Seattle.

Requirements

  • Must possess basic computer skills
  • Must have excellent communication skills
  • Must be able to receive instructions and make reports with accuracy
  • Must show basic computer proficiency such as with MS Office (Word, Excel, Powerpoint, etc.)
  • Excellent organizational skills
  • Possess a gracious, friendly, and fun demeanor
  • Ability to multitask, work in a fast-paced environment and have a high-level attention to detail
  • Ability to work independently and to partner with others to promote an environment of teamwork
  • Results oriented with the ability to be flexible and work well under pressure
  • Excellent interpersonal skills with strong written and verbal communication abilities

Nice To Haves

  • Bachelor's degree or higher in related field preferred
  • Experience in guest room management preferred
  • Previous experience with Opera preferred

Responsibilities

  • Balancing accounts from day shift
  • Completing overnight guest registrations
  • Assist with guest requests
  • Reconcile all accounts
  • Interact with guest according to hotel standards

Benefits

  • Competitive wages
  • Medical, Dental, and Vision plans that become available on Day 1 of employment
  • Retirement Savings Plan (401k) with company matching
  • Two weeks of Vacation Days
  • Nine paid Holidays
  • Three Personal Days to use every calendar year
  • Public Transportation Discount (ORCA)
  • A rich culture of Team Member Recognition
  • A Learning and Development program for our top performers
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