Overnight Client Safety Navigator (On-Call) - Women's HOPE

HealthRIGHT 360•San Francisco, CA

4d•Onsite

About The Position

HealthRIGHT 360 operates across 13 California counties, offering a wide range of medical and behavioral health services to marginalized populations. These services include primary care, mental health, detox, substance use disorder treatment (residential and outpatient), and transitional services for the criminal justice population. The Women's HOPE residential program specifically serves the underserved female population of San Francisco, with a focus on low-income African American and Latina women and their families. The program is gender-responsive and trauma-informed, addressing substance use, trauma, mental illness, health and wellness, family reunification, parenting education, employability, homelessness, and sober living skills. The team consists of parenting counselors, therapists, and SUD counselors providing wrap-around services. The Overnight Client Safety Navigator role is crucial for maintaining the safety and security of the program and its residents, providing a supportive treatment environment, communicating with the interdisciplinary team, and performing crisis interventions as needed to ensure a safe and welcoming treatment setting.

Requirements

High School diploma or equivalent.
CPR Certified within 30 days of employment.
First Aid Certified within 30 days of employment.
Culturally competent and able to work with a diverse population.
Strong proficiency with Microsoft Office applications, specifically Word Outlook and internet applications.
Experience working successfully with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self-sufficiency.
Integrity to handle sensitive information in a confidential manner.

Nice To Haves

Experience working with the criminal justice population preferred.
Registration with Drug and Alcohol Certification recognized by DHCS preferred.

Responsibilities

Remains alert and awake during the entire overnight shift.
Performs house runs to ensure and maintain accountability of all clients and the safety and security of the facility.
Coordinates fire watch with residents.
Performs crisis intervention and communicates with treatment team as unforeseen situations arise.
Documents client updates and incidents in the facility log daily.
Performs CPR and First Aid as needed.
May work weekends and holidays as needed.
When assigned the DOT (Directly Observed Therapy), documents, and accurately distributes client money, ensures client medications is securely stored and properly accounted for and hold facility keys and floater cellular phones.
Ensure all house laundry is completed.
Appropriately files any outstanding paperwork.
Maintains tracking sheet and sends to the appropriate departments before the end of the shift.
Attends required trainings and meetings.
Perform other duties as assigned.