Overnight Cleaning Supervisor

Lake Nona Wave Hotel•Orlando, FL

1d•Onsite

About The Position

The Overnight Public Area Cleaning Supervisor oversees the overnight cleaning team to maintain elevated standards of cleanliness, presentation, and sanitation across all front-of-house and back-of-house public spaces. This role ensures high-touch and high-traffic areas, including the main lobby, public restrooms, Bacan restaurant, Garni / lounge areas, Nectar Pool Bar and other areas—are meticulously detailed, sanitized, and reset before morning operations begin.

Requirements

Knowledge of proper cleaning techniques and chemical handling, requirements, and use of equipment.
Minimum 1–2 years of housekeeping or public area cleaning experience in a hotel setting, with team-lead experience preferred.
Ability to work overnight shifts, weekends, and holidays with high self-direction and attention to detail.
Understanding in English both verbal and non-verbal.
Ability to perform job functions with attention to detail, speed, and accuracy
Ability to ascertain departmental training needs and provide such training
Ability to direct the performance of staff and follow up with corrections when needed
Ability to input and access information in the property management system/computers

Nice To Haves

team-lead experience preferred

Responsibilities

Lead Hands-On Cleaning Execution: Actively clean alongside the overnight team every night, leading by example and directly performing heavy-duty cleaning tasks, detailing, and sanitation across assigned public zones.
Supervise and Direct Shift Operations: Coordinate and oversee the overnight public area attendants, assigning specific zones, detailing duties, and specialized nightly tasks to ensure complete coverage.
Maintain and Clean Food & Beverage Outlets: Actively clean, detail, and inspect premier dining and lounge venues—including Bacan, Garni and Nectar Room—ensuring floors, baseboards, dining surfaces, host stations, and bar perimeter areas are spotless for morning service.
Execute Deep Cleaning of Public Restrooms: Directly participate in and oversee the nightly scrubbing, sanitizing, polishing, and restocking of all lobby and public restrooms to maintain pristine luxury hygiene standards.
Maintain Lobby and Entryway Presentation: Directly detail the main entrance, lobby lounge, elevators, and corridors, including dusting design elements, polishing glass and metal accents, and staging furniture to property specifications.
Enforce Safety & Chemical Compliance: Model and enforce OSHA standards and Safety Data Sheet (SDS) procedures, ensuring all cleaning chemicals and equipment are handled, diluted, labeled, and stored properly.
Manage Supplies, Linen & Equipment Care: Monitor nightly cleaning supplies and guest amenities, restock carts and custodial closets, and ensure all vacuums and commercial machines are emptied, cleaned, and properly stored after use.
Coordinate Cross-Departmental Overnight Needs: Collaborate closely with Night Audit, Security, and Engineering to handle overnight guest calls, secure public spaces, and submit work orders for any facility or lighting issues.
Facilitate Shift Transition & Turnover: Complete a nightly shift log summarizing hands-on projects completed, team attendance, supply needs, and maintenance tickets to ensure a smooth handover to the morning housekeeping leadership team.

Benefits

Team Member Travel Program (complimentary and discounted stays)
Unlimited Friends and Family discounted rates
Pre-tax flexible benefit plan (healthcare and dependent care expenses)
Medical, dental, vision, life, and disability benefits
Pet insurance
401(k) plan with company match
Employee Assistance Program
Paid vacation, sick days, and holidays
Team member discounts from top industry brands (Apple, Live Nation, Samsung, Hertz, etc.)
Special rates at the Lake Nona Performance Club
Discounts at Tavistock Group Restaurants
Team member meals
Uniforms
Parking