Overnight Case Manager

Unity House of Troy•City of Troy, NY

3d•Onsite

About The Position

Position eligible for a $1,250 sign-on bonus! Perfect for night-shift workers who want to make a difference. Do you thrive during late-night hours and want to support individuals impacted by domestic violence? Join our team as an Overnight Case Manager and help ensure safety, stability, and compassionate care during critical hours of need. Bilingual (Spanish/English) candidates are strongly encouraged to apply. A language differential is available and bilingual skills must be used daily as part of the role.

Requirements

High School Diploma/GED required
1–2 years prior experience working with victims of domestic violence or similar vulnerable populations
Reliable transportation required
Valid NYS driver’s license required

Nice To Haves

College degree preferred
Bilingual (Spanish/English) candidates are strongly encouraged to apply.

Responsibilities

Maintain the safety, security, and smooth overnight functioning of the Domestic Violence Emergency Residence
Follow all program policies, routines, and procedures
Provide light cleaning and upkeep of the shelter as needed
Answer phone calls, including the Unity House Domestic Violence Hotline
Assist with calls from the NYS Domestic Violence and Sexual Assault/PREA Hotlines when needed
Build rapport with residents using trauma-informed and victim-centered approaches
Provide crisis intervention and support during overnight needs and emergencies
Complete timely and accurate reports and documentation
Contribute to an environment of inclusion, dignity, and belonging

Benefits

Generous time off benefits!
13 paid days off in your first year for full time employment (increases every year)
56 hours of NYS Sick Leave
12 paid holidays plus a new “pop-up” holiday!
2 floating holidays
Major medical leave
Medical/dental/vision/life insurance, and 403b contributions after one year
Gym discounts
Tuition discounts
Cell phone discounts
50% reduction in childcare tuition at A Child's Place
$1,250 sign-on bonus