Overnight Bilingual Customer Service Specialist NRH
MAP•North Richland Hills, TX
•Onsite
About The Position
Map Communications is looking for dedicated, detail-oriented individuals to join our rapidly growing team. In this role, you will serve as the professional voice for a diverse client base that includes medical offices and professional services, ensuring their callers receive friendly and comprehensive support. We pride ourselves on a collaborative, compassionate environment where teamwork is at the heart of everything we do. No experience required. We offer comprehensive training in a positive, team-focused environment designed for your success.
Requirements
- A welcoming voice with an upbeat tone.
- Strong English communication (spelling, grammar).
- Computer skills in a Windows environment.
- Reliable attendance.
- Typing speed of 35+ WPM.
- Availability to work one weekend day per week.
- The ability to speak, read, and write in both English and Spanish.
Responsibilities
- Professionally handle incoming calls.
- Greet callers with a polite, pleasant tone.
- Accurately gather and relay required information.
- Verify and enter details precisely into our system.
Benefits
- Employee Stock Ownership
- Full Medical, Dental, and Vision Benefits
- Paid Vacation
- Traditional 401K with company matching
- Free Life Insurance policy
- Legal Assistance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
