Overnight Awake Shift Worker (RAP)

Wesley•Hamilton, ON

9d•Onsite

About The Position

Wesley is a long-standing local non-profit and living wage organization. We are passionate about our work advocating for harm reduction, housing, poverty eradication, and food security in Hamilton, Halton, and Brantford. We’re committed to diversity and inclusion and a healthy work-life balance. We would love for you to join our team! We are seeking a dynamic, highly motivated RAP Overnight Awake Shift Worker who will demonstrate our values of compassion, accountability, responsiveness, and empowerment to our clients, families, and each other. The awake shift will serve as the front-line staff for the Wesley Reception Centre for the Resettlement Assistance Program. In a Reception Centre setting, the Resettlement awake shift oversees the provision of temporary accommodation upon arrival for Government Assisted Refugees (GARs). It supports the first steps in the integration process of newcomers and their families. Staff have meaningful interactions with GARs, ensuring that they are in a safe and healthy environment and proactively participating in the growth and development of the program and its initiatives.

Requirements

Post-secondary education at a College Diploma level or higher, including studies pertinent to settlement, social services, adult education, community health, and migration issues or relevant experience of at least 2 years working with refugees/immigrants.
At least three years of relevant practical experience working with newcomer families is required.
Advanced computer skills required in the following programs: Microsoft Word, PowerPoint, and Outlook; Adobe; and any database program.
Excellent communication, organization, and coordination skills.
Proven ability to demonstrate Wesley’s mission, vision, and values.
Fluency in Arabic, Amharic, Turkish, Somali, or Dari (verbal and written) is required.
Available to work flexible/irregular hours, including evenings and weekends.
Non-violent crisis intervention and first aid/CPR training is required.

Nice To Haves

A Valid Driver’s License with access to a vehicle would be an asset.

Responsibilities

To carry out any reasonable duties as required.
To keep all information relating to clients, staff, and service users confidential in accordance with Wesley’s confidentiality policy.
To collect document copies, scan and save them in the RAP folder.
To respond to GAR clients’ needs, aiding and providing resources when necessary.
To provide support to GARs in a reception Centre setting.
To assign and prepare rooms for clients arriving from the airport.
To provide information to GARs about rules and regulations of the Reception Centre for clients arriving late to the Reception Centre from the airport.
To create and maintain a welcoming and safe housing environment with around-the-clock service.
To work in integration with other Wesley programs to ensure efficiencies are realized through evidence-based practices.
To develop a semi-annual work plan and activities and submit reports as required.

Benefits

A positive work culture that prioritizes all staff having an opportunity to contribute
A supportive team that will empower you to achieve significant milestones!
Fun and engaging organizational events such as our Staff Appreciation Event
Professional development and training opportunities

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