Overnight Attendant (LT)

House of Friendship•Waterloo, ON

5d•CA$22 - CA$24•Onsite

About The Position

At House of Friendship, we are hiring for an individual to join our Live-In Addiction Treatment team as an Overnight Attendant. The successful applicant will provide overnight support to treatment program participants, working collaboratively with the staff team to facilitate program related activities. This is a permanent, part-time (27 hours per week) position with personal days and vacation pay; group health benefits and defined contribution pension plan. Schedule is every Friday, Saturday and Sunday, from 11:00pm to 8:00am (overnight, primarily asleep). Option to pick up additional Overnight Attendant shifts in a relief capacity, as needed and as available. Successful completion of a Police Records Check (Vulnerable Sector) required pre-employment.

Requirements

Minimum Grade 12 high school, required
Commitment to understand and uphold the mission and values of House of Friendship is expected
Exemplary emotional intelligence, resilience, communication, conflict management and problem solving skills required
Ability to work professionally as a team member with staff, participants and community members
Experience or strong interest in working with diverse populations including people from various cultural backgrounds, income levels, and sensitivity to their needs
Experience with and commitment to using an anti-racism, anti-oppressive and trauma informed approach to consultation, program design, evaluations of processes and service delivery
Must be dependable, professional, flexible, a team player, and have a positive attitude
Respectful, supportive and engaging approach to persons with physical and/or cognitive disabilities, addictions, mental illness and other life challenges
Sensitivity to and knowledge of issues relating to and impacting on all genders and marginalized populations
Strong understanding of interpersonal skills and the ability to engage in meaningful conversations to develop rapport with individuals who use drugs using a strength-based approach
Demonstrated capacity for accurate and efficient documentation and computer data entry
Demonstrated ability to calmly problem-solve in a fast-paced, sometimes stressful environment
Good communication skills and strong listening skills
Knowledge of and training in substance use including associated health risks
Commitment to ongoing professional development and training
Ability to accept and apply feedback and take initiative

Nice To Haves

Previous experience in a social service setting is considered an asset
Knowledge and understanding of the complexities of substances, problematic substance use and recovery-oriented interventions is considered an asset

Responsibilities

Supervise the residence during the overnight hours and ensure that program guidelines are being followed
Complete building safety checks
Establish and maintain a helping relationship with program participants while upholding appropriate professional boundaries
Complete administrative tasks
Maintain confidentiality in compliance with Personal Health Information Protection Act (PHIPA)
Complete documentation and data entry in accordance with agency and legislative requirements
Assess complex situations and making appropriate decisions independently with minimal supervision, and as part of a team including crisis intervention, risk assessment and safety planning
Provide crisis and life skills support
Support with medication processes including communication with pharmacies and doctor’s, reviewing and creating necessary medication documents, and providing access to medication
Support onboarding and training of new team members