Dual Behavioral Health Spec I

Central City Concern • Portland, OR

21d • $29 - $38 • Onsite

About The Position

The Overdose Prevention & Aftercare Specialist (Dual BH Specialist I) works on a multidisciplinary team to provide care coordination, compassionate interventions, and support to clients at elevated risk of opioid overdose. The role uses harm reduction principles and trauma-informed, evidence-based practices to provide outreach and initial engagement, conduct needs assessments, facilitate interdisciplinary case conferences, and connect clients with services through in-person outreach and phone contact.

The position provides same-day and next-day outreach to clients who have experienced an opioid overdose, with the goal of helping them access withdrawal management, medication-assisted treatment, outpatient therapy, primary care, and other supports. The specialist follows up after interventions to encourage re-engagement and connection to care. The role may support clients enrolled in OTRC SUDS, Blackburn SUDS, Warm Welcome, Behavioral Health in Supportive Housing programs (CEP, Cedar Commons BH, Bud Clark BH), and HEART, including HEART in Housing.

The specialist collaborates with clinical, housing, and supportive housing teams; hospitals; residential and subacute facilities; and health plans. The position also contributes to naloxone and overdose prevention training for CCC staff, teams, and leaders. The position is based at Golden West in Portland, Oregon, and is scheduled Monday through Friday, 8:30 a.m. to 5:00 p.m. Compensation is listed as $29.00–$38.48 per hour, with the hiring range for external candidates capped at Step 11 ($33.65 per hour), depending on experience and licensure or certifications.

Requirements

• Must have QMHA-1.
• Must have CADC-1.
• Bachelor’s degree in a relevant field, or three years of relevant work experience specializing in chemical dependency and mental health treatment, or an equivalent combination of education and experience.
• Must meet CCC privileging requirements as required by FTCA.
• Must have current CPR certification before the start date.
• Must be able to communicate effectively.
• Must be able to perform drug and alcohol assessments and develop service plans based on ASAM criteria.
• Must understand treatment and service terminology and apply related concepts.
• Must be able to provide psychosocial skills development and psychoeducation, assist with mental health assessments, and implement interventions prescribed in a service plan.
• Must pass a pre-employment drug screen, TB test, and background check, including clearance by the DHS Background Check Unit.
• Must adhere to CCC’s drug-free workplace policy.
• A&D program staff must not have had a DUI conviction or diversion, felony conviction, or conviction under the Uniform Controlled Substances Act within the previous three years.
• Must be physically able to bend, stoop, kneel, squat, twist, reach, pull, and lift heavy objects, and climb stairs several times a day.
• Must carry an agency-provided cell phone for work use.
• If using a vehicle for agency business, must have a current driver’s license, access to a vehicle, meet CCC’s Acceptable Driver requirements, complete initial driver training within 60 days of approval and ongoing recertification training, and maintain personal auto liability coverage of at least $100,000/$300,000.
• Must adhere to the agency’s nondiscrimination policies and interact effectively and respectfully with coworkers and clients of diverse ethnic, religious, cultural, lifestyle, and sexual orientation backgrounds.
• Advanced knowledge of Motivational Interviewing, IDDT, and other evidence-based interventions.
• Continued education in crisis assessment and crisis response.
• Ability to identify client needs and develop plans to address them.
• Ability to perform risk assessments quickly and accurately and differentiate client presentations across various dimensions.
• Ability to understand expected client symptomatic behaviors and how to manage them, and recognize methods for achieving behavioral goals.
• Ability to assess client needs, family dynamics, and potential service barriers quickly and accurately.
• Knowledge and skills in counseling techniques with individuals and groups.
• Ability to work effectively with peers, individual clients, and groups; work as a team member; and establish priorities.
• Ability to apply learned principles to new situations and learn new skills.
• Ability to maintain a nonjudgmental attitude.
• Demonstrated knowledge of community and social service agencies, mental health treatment methods, and chemical dependency treatment methods.
• Sufficient manual dexterity and physical ability to perform assigned tasks.
• Ability to communicate clearly and concisely, orally and in writing.
• Ability to work in environments where people may be hostile or abusive.
• Ability to manage time, meet deadlines, maintain accurate records, and complete necessary paperwork.
• Knowledge of de-escalation methods or ability to be trained in them.
• Ability to provide leadership and consider the impacts and outcomes of decisions for underserved communities.
• Ability to consider the impacts of oppression, structural racism, and individual bias on client outcomes.
• Knowledge of overdose prevention best practices and drug user health promotion strategies.
• Demonstrated commitment to harm reduction principles and techniques and an inclusive approach that honors all pathways supporting individual recovery.
• Excellent customer service, including diplomacy and tact with a wide range of constituencies under stressful circumstances.
• Ability to train and coach others effectively.
• Adaptability and the ability to respond positively to change and apply past learning to new situations.

Responsibilities

• Provide same-day and next-day outreach, engagement, and brief solution-focused crisis interventions to CCC clients who have experienced an opioid overdose.
• Participate in referral review and prioritization of CCC clients identified as at risk of opioid overdose.
• Perform risk assessments and evaluate clients’ level-of-care needs.
• Monitor and help ensure clients’ health and safety needs are met.
• Quickly and accurately assess individual client needs and potential barriers to services.
• Identify eligible clients proactively by reviewing incident reporting data, Collective records, medical records, and other resources.
• Develop interdisciplinary, cross-departmental care plans with clinical, housing, and supportive housing care team members.
• Facilitate interdisciplinary case conferences with clinical, housing, and supportive housing care team members.
• Gather information about clients’ histories through interviews, records review, and consultation after obtaining written consent.
• Use knowledge of systems and care pathways to help clients rapidly access withdrawal management, outpatient therapy, medication-assisted treatment, primary care, and other indicated services.
• Conduct outreach and engage clients in services in a non-coercive manner; escort clients to meetings and appointments as needed.
• Help clients access material resources, including medication and wound care supplies.
• Monitor clients after intervention and support re-engagement in overdose prevention and other services as appropriate.
• Collaborate with health plans to help clients access available benefits and supports.
• Collaborate with residential and subacute facilities and hospitals on admission planning, care delivery, and discharge planning; provide services to clients during inpatient stays as needed.
• Collaborate in delivering naloxone administration and overdose prevention training, education, and technical assistance to CCC staff, teams, and leaders.
• Maintain client records in accordance with applicable state, federal, local, program, and funding requirements.
• Work within the scope of training and experience and seek consultation when appropriate.
• Attend all mandatory CCC trainings in a timely manner.
• Follow privacy and confidentiality requirements, including HIPAA, 42 CFR Part 2, CCC policies, and applicable partner requirements; promptly report breaches of protected health or personal identification information.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision insurance.
• Student loan repayment options.
• Retirement savings plan with employer matching.
• Paid time off beginning at four weeks of accrual per year, with accrual increasing with longevity.
• Up to 11 recognized holidays and two personal holidays, depending on work shift schedule.
• 403(b) retirement savings plan with an employer match of 4.25% in the first year, 6% in the second year, and 8% in the third year.
• Employer-paid life, short-term disability, and long-term disability insurance.
• Sabbatical program offering extended time off at years 7, 14, and 21.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level